12 of 12 Permanent Service Catalogue Jobs in the UK excluding London

Senior Service Designer Working with exceptional peers, you will play a pivotal role in the design the end-to-end service framework for a large-scale public-sector delivery. This is a high impact role with real autonomy and a considerable voice within the SMT. Please … delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Service Catalogue: Oversee the creation of the service catalogue defining the services that encompass the programme and how the client organisation can engage ...

Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings and resolutions with … consistency in problem identification and reporting. Lead customer interaction in relation to problem management working closely with customer facing teams. Define Service catalogue and ensure it is reviewed and updated periodically. Service design, design and document the clients new and existing services through process documents ...

Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings and resolutions with … consistency in problem identification and reporting. Lead customer interaction in relation to problem management working closely with customer facing teams. Define Service catalogue and ensure it is reviewed and updated periodically. Service design, design and document the client’s new and existing services through process ...

Service Design Lead Tachbrook Park, Warwick Permanent, Full-time, HybridSalary: Up to £75,000 (Dependent on experience) We’re looking for a Service Design Lead to play a critical role in shaping how our Apps & Platforms services are designed, transitioned, and continuously improved. This … Support major incident and problem resolution , working with key stakeholders to minimise service impact Own and evolve the Service Catalogue Work with Service Owners to define and track KPIs and performance metrics What we’re looking for Essential Experience designing and transitioning services ...

Service Architect - Azure & Microsoft 365 Day Rate Contract | £500pd-£550pd Outside IR35 | UK-based | Hybrid We're looking for an experienced Service Architect (Azure & Microsoft 365) to support the operationalisation and go-live of a newly built managed service for one of our key clients. This role is focused on turning a newly delivered service into something that can run day-to-day - ensuring it is supportable, scalable, clearly understood, and fit for live operation. You'll act as the bridge between solution delivery, operations ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise and experience, covering … office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

Cloud Infrastructure Engineer required by a leading Managed Service Provider (MSP) based near Salisbury paying circa 45k. This is a hybrid role (3 days in-office) for a Microsoft Cloud specialist with advanced expertise in Azure, MS365, and virtualised environments looking to lead complex projects and mentor … Operating with a focus on operational excellence, they have grown significantly over the last three years, investing heavily in their internal service catalogue and training initiatives. With a dedicated team of experts and a strong turnover, they are a stable yet fast-paced business that values continuous ...

loud Infrastructure Engineer required by a leading Managed Service Provider (MSP) based near Bournemouth, paying circa 45k. This is a hybrid role (3 days in-office) for a Microsoft Cloud specialist with advanced expertise in Azure, MS365, and virtualised environments looking to lead complex projects and mentor … Operating with a focus on operational excellence, they have grown significantly over the last three years, investing heavily in their internal service catalogue and training initiatives. With a dedicated team of experts and a strong turnover, they are a stable yet fast-paced business that values continuous ...

Netstratum is seeking a highly experienced ITSM professional with deep expertise in ITSM platforms to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration … while optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design ...

developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall accountability … efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications ...