1 to 25 of 410 Permanent Service Delivery Jobs in the UK excluding London

Senior Service Delivery Manager Hybrid – King’s Lynn (2 days per week) £45,000 – £55,000 + benefits Our client is a specialist managed IT provider entering a focused phase of growth. Their service delivery function is strong and now they need a senior operational leader … accountability, and ensuring we remain the partner our clients rely on when it matters most. You will lead multiple operational teams, take ownership of service performance end-to-end, and be the person both clients and internal teams trust when situations become complex or high-pressure. This role requires ...

Associate IT Service Delivery Manager Salary: £33,500 – £37,000 Location: Morley/Hybrid Contract: Full-time Reporting to: Senior Service Delivery Manager Travel: A full UK driving licence is essential as regular travel to Evri operational sites will be required. Are you an enthusiastic … professional looking to take the next step in your Service Delivery career? Evri is looking for an Associate IT Service Delivery Manager to support our Service Delivery team and help ensure our IT services deliver consistent value across a fast-paced, rapidly evolving organisation. ...

Service Delivery Manager Peterborough – Permanent – Hybrid £65,000 - £70,000 VIQU has partnered with a large, growing organisation to recruit a Service Delivery Manager to lead and transform IT support across a national network. This is a newly created opportunity to build a centralised function from … ground up, bringing structure, governance and consistency to a highly distributed environment. The Service Delivery Manager will play a key role in shaping strategy, implementing ITIL-aligned processes, and improving outcomes for over 75,000 users. This role is ideal for a Service Delivery Manager ...

UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Service Delivery Manager Location: Northern Ireland, UK Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Public sector? We have … great opportunity for you – Service Delivery Manager ! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve ...

Accountable for the delivery of all services. A leader of change, governance and delivery excellence. About Our Client UK Shared Business Services (UKSBS) are a public-sector, multi-client, multi-platform shared service provider, motivated to deliver the highest-quality service to our central government partner … functional team of over 350 employees to deliver a wide range of highly effective and efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels ...

Service Delivery Coordinator Salary: £33,000 - £37,000 Location: Hybrid (UK-based with travel required) We are working with a fast-growing Managed Service Provider that delivers cutting-edge IT services, business communications, and cyber security solutions to organisations across the UK and internationally. Due to continued … growth, our client is looking to appoint a Service Delivery Coordinator to take ownership of provisioning, project coordination, and service delivery operations. This is a pivotal role, working closely with the Head of Technical to ensure seamless onboarding, delivery, and offboarding of client services. ...

Service Delivery Manager - Managed Services Provider Location: Hybrid/London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This … position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned ...

Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more … work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office ...

contribute to meaningful projects that have a lasting impact. Due to a large-scale digital transformation, they are keen to appoint an experienced IT Service Deliver Manager to be based out of the Bedford offices paying a salary range of £55,000 to £60,000. As the IT Service Delivery Manager (SDM) you will oversee and manage the delivery of IT and Operational Technology (OT) services within a complex and highly regulated environment. You will ensure service quality, governance, and compliance across a mixed IT/OT infrastructure that operates under Government data classification standards. ...

Service Delivery Manager Salary: Up to £49,000 Location: Morley/Hybrid Contract: Full-time Reporting to: Senior Service Delivery Manager Travel: A full UK driving licence is required , as regular travel to Evri operational sites and supplier locations is essential. Are you an experienced Service Delivery professional looking to take the next step in your career? Evri is seeking an IT Service Delivery Manager to play a key role in ensuring our IT services consistently deliver high performance, stability, and value to our business. You'll work at the heart ...

receive the tools they need to succeed in an increasingly technology-driven environment. Role Description This is a full-time hybrid role for a Service Delivery Specialist based in Harlow, Essex ,with flexibility to work remotely. Responsibilities include managing service delivery processes, monitoring performance, ensuring customer … technical teams. The role also involves active problem-solving, maintaining communication with stakeholders, and ensuring seamless integration and execution of services. Qualifications Proficiency in Service Delivery Management and Service Delivery processes Strong Analytical Skills to assess and solve complex issues effectively Commitment to maintaining high levels ...

across turn IT on. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across our core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously … deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure our operational model supports our commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head ...

Network Service Operations Manager £65,000 £75,000 + benefits Birmingham, West Midlands Hybrid working (2 days onsite) Were partnering with a growing, technology-led business to appoint a Network Service Operations Manager responsible for ensuring operational performance and customer experience across a national service network . … This is a hands-on role at the heart of service delivery, ideal for someone who thrives on improving processes, using data to drive decisions, and ensuring services are reliable, efficient, and customer-focused. The environment includes hardware and software-based infrastructure , including EV charging systems, where uptime ...

Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well … established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible for the day to day operation of our business as usual support services, including allocating tasks, monitoring and maintaining contractual ...

Description Services Sales Manager Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what … sell is deliverable, profitable, andexceeds client expectations. You willmanageinlifeaccounts from a service perspective (QBRs, success plans, project facilitation, service improvements), protect and grow renewals , and win new managed services opportunities across existing andnetnewclients.Youllalso build pricing , administer contract paperwork , and act as the conduit between Account Managers, clients ...

apply to be considered. Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what … sell is deliverable, profitable, andexceeds client expectations. You willmanageinlifeaccounts from a service perspective (QBRs, success plans, project facilitation, service improvements), protect and grow renewals , and win new managed services opportunities across existing andnetnewclients.Youllalso build pricing , administer contract paperwork , and act as the conduit between Account Managers, clients ...

Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Technical Service Delivery Manager - Defence Programme Salary: £55,000 + Bonus + Benefits Location: Caerphilly (with travel to MoD sites as required) Security Clearance: SC (must hold or be eligible); DV highly desirable This is a fantastic opportunity for you, an experienced Technical Service Delivery Manager … take ownership of a complex, multi-domain MOD communications service operating at a very high level of Defence Security. This is a critical role, responsible for ensuring operational excellence, technical integrity, and resilient service performance across various sites in the UK. You will play a leading role ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive ...

About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. … will need to have a full driving licence, with no more than 3 points, to be considered for this position. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working … closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes - owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives … ensures that IT services align with business needs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications ...

become the Operations Director of one of the fastest-growing IT MSPs in the country. Reporting to the Managing Director, you'll own our service delivery engine, leading Service Desk, Regional Technical Teams, and Projects to ensure a seamless, high-quality experience for our customers. This … embed a culture of continuous improvement while ensuring our services meet the evolving demands of the education sector. Role: Operations Director, Director of Service Delivery, Head of Operations, Service Delivery Director, IT Operations Director, IT Service Delivery Director Location: Offices in Oxfordshire and Buckinghamshire. ...