Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
South Wales Police
Job Title: ICT ServiceDeliveryAnalyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £33,915.00 - £39,036.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a … of significant growth and technological change, there has never been a better time to join! The Role: We are seeking a skilled and motivated ServiceDeliveryAnalyst to join our dynamic ICT Customer Services Team. You will supervise a team of service desk agents, providing direction … support, and guidance to ensure the effective delivery of ICT services. You will be passionate about Customer Services and play an integral role in the delivery of technical solutions to our user base. Responsibilities: Oversee the timely resolution of ICT incidents and service requests, ensuring that they more »
Job Title: ICT Senior ServiceDeliveryAnalyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £38,007.00 - £43,098.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 13:00 Are you looking for your next career step? Do you want to be … are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Senior ServiceDeliveryAnalyst, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to … period of significant growth and technological change, there has never been a better time to join! The Role: We are seeking an experienced Senior ServiceDeliveryAnalyst to join our ICT Department at South Wales Police working within a Problem Co-Ordination role within the ICT Servicemore »
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
ServiceDeliveryAnalyst- Sheffield - £26 - 29K An established client of ours in the Technology sector are looking for a ServiceDeliveryAnalyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team to provide … contact for all users of IT services, handling all incidents, problems, queries and requests primarily via our telephone channel (as well as our self-service portal and email channel). Provide effective first line fault resolution via recovery, technical accuracy, consistency and compliance with best practice laid down in … the Information Technology library and within the timescales specified in existing Service Level Agreements. To provide and promote a quality standard of customer care which in turn improves customer perception and satisfaction. Liaise with other IT practitioners and specialist functions. Perform incident and problem management functions in accordance with more »
