ServiceDelivery Agent/Customer Support (Anti-Money Laundering & Compliance Services) We are looking for a proactive and customer-focused ServiceDelivery Agent to join our fast-growth FinTech client in Cardiff to help elevate the customer experience to new heights on a new service being established. We are looking for somebody who has worked in a contact centre/servicedelivery environment, taking inbound and outbound calls, creating new service tickets, collating and analysing documents and then preparing reports. You should be confident in your ability to be part of … a team setting up a new service which comes with exciting career prospects for the right person. Our client would like previous experience in banking, financial services, insurance industry working as part of as service based business. You will be responsible for the efficient and effective deliveryMore ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our ServiceDeliverySpecialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote … part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales Support, Inbound Sales, and Customer Services. This not only aids your development … but also ensures we have a fully flexible team to maintain service levels and provide an overall excellent experience for our customers. What we'll need from you: You will already have experience in customer services, and/or sales admin/support - this will ideally be with B2B More ❯
As part of the ServiceDelivery team, you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As a ServiceDeliverySpecialist, you will be supporting your colleagues in delivering exemplary service. You will be responsible for provision of specialist technical support, control and proactive maintenance across the end-user environment. Providing hands-on on-site technical support and guidance to colleagues, including Executive Directors. Ensuring the delivery of service meets availability/usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. What will you be doing? To provide More ❯
As part of the ServiceDelivery team, you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment. Technical Service will be your passion with hunger for learning and personal development. As a ServiceDeliverySpecialist, you will be supporting your colleagues in delivering exemplary service. You will be responsible for provision of specialist technical support, control and proactive maintenance across the end-user environment. Providing hands-on on-site technical support and guidance to colleagues, including Executive Directors. Ensuring the delivery of service meets availability/usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. What will you be doing? To provide More ❯
and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. ServiceDeliverySpecialist at Blue Wireless Based on our offices located in Chester UK, as our ServiceDeliverySpecialist, you … ll be the ‘air traffic controller’ ensuring the successful delivery of services for customers across Europe, UK, and Middle East managing the end-to-end process from order intake to order completion. As we quickly expand across the region, the role will demand a self-starter, well-organized, proactive More ❯
and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. ServiceDeliverySpecialist at Blue Wireless Based on our offices located in Chester UK, as our ServiceDeliverySpecialist, you … ll be the ‘air traffic controller’ ensuring the successful delivery of services for customers across Europe, UK, and Middle East managing the end-to-end process from order intake to order completion. As we quickly expand across the region, the role will demand a self-starter, well-organized, proactive More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Aon Hewitt
you want to be part of an exciting team? Do you want to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! The Client ServiceDeliverySpecialist will be primarily responsible for providing … one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What The Day Will Look Like As a Client Service and DeliverySpecialist, some of your key responsibilities will involve: Ensure the smooth running of assigned portfolio of clients on a day … Aon colleagues from all parts of the business. Show commitment and dedication to the role and to Aon. Provide a proactive professional telephone handling service for both internal and external contacts, including clients, providers, and Aon colleagues. Be a team player. How This Opportunity Is Different Join our ever More ❯