26 to 46 of 46 Permanent Service Design Jobs in the UK excluding London

Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... more »

Service Assurance Analyst Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent … customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ... JBLK1_UKTJ more »

Communications Licence, which is regulated by Ofgem. They are a monopoly in the telecoms space and require an Operations Analyst to work closely with service providers and project manage the technical aspects necessary for successful SMETS1 migration within their Migration Control Centre (MCC). The Role: The MCC Operations … Operations Directorate. He/she will: Conduct technical investigations and execute necessary remediation for all incidents within MCC scope. Lead technical bridge calls with service providers and third parties to investigate anomalous events or service degradation, escalating to major incident management when needed. Assist Major Incident Management procedures … to restore normal service operation. Identify and investigate solution defects within the production environment and communicate issues to service providers and third parties where appropriate. Develop and maintain strategies to minimize customer and consumer impacts resulting from MCC incidents and defects. Define and develop high level solution requirements more »

a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a Service Designer on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will include … Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting, and … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »

Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »

Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity more »

Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical … effort and cost estimates for solutions; • Identify technical issues and risks and propose mitigation measures; Required qualifications to be successful in this role • Technical Design (Essential); • Solution Estimation and Planning (Essential); • Client Engagement Skills (Essential); • Knowledge of key architecture frameworks & tooling (e.g. TOGAF, NAF, MODAF, ArchiMate); • Technical Governance/… Cyber, ISR and/or C2 solutions, preferably with an awareness of Land or Air ISTAR, LETacCIS or SIntE/SInfoE; • Experience of Technical Design of Open Architectural Solutions; • Experience of the Government Digital Service design system and toolkit; • Experience in the design, implementation and acceptance more »

great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Service Designers, Interaction Designers, Business Analysts, and Engineers to deliver industry-leading experiences across a broad range of products and services.Your Role Will Include:Planning … and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.Developing user archetypes, journey maps, and other user-centred design and research artefacts to effectively communicate user insights and facilitate decision-making.Collaborating with designers, product managers, and developers to translate research findings into well … needs and preferences are considered at every stage.Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace, and value.Ideal Criteria for a User Researcher:Proven experience in conducting user research studies, employing a more »

with Microsoft Azure implementation and migration projects, including; Azure Networking, Azure Virtual Machines and Scale Sets, Azure storage, Azure Backup and Azure Site Recovery Service Design: Collaborating with business owners and technical teams to define and implement comprehensive operational requirements and service designs A strong understanding of … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* and annual pay review 25 days* holiday plus bank more »

future development of the digital platform and products. Day to day, you will lead the work to develop and refine requirements for platform and service enhancements, delivering innovative solutions and ensuring live services are managed securely and cost-effectively. Key Objectives and Responsibilities: Leadership: Own service design … feedback Ensure organization-wide understanding and use of the digital platform Contribute to strategic decisions and collaborative culture Improve agile practices and customer-focused design Roadmap Delivery: Lead technology vision and roadmap delivery Project management of platform enhancements and legacy transitions Plan and prioritize resources effectively Manage third-party … services and contractors Service Management: Set and manage budget for technology and platform spend Collaborate and provide technical assurance for specialist software Key requirements and experience: An understanding of the software development Knowledge of APIs and database technologies Excellent communication and presentation skills Strong troubleshooting and problem-solving skills more »

within the client's cloud, desktop, and M365 environments. Process Automation: Utilize Microsoft PowerApps and PowerShell to automate internal processes and enhance operational workflows. Service Design: Collaborate with business owners and technical teams to define and implement comprehensive operational requirements and service designs. Financial Efficiency: Analyse system … support models Analytical and Communication Skills: Excellent analytical and reporting skills Highly articulate with excellent verbal and written communication skills Ability to formulate and design process flow maps (e.g., Microsoft Visio) Personal Attributes: Highly organized with the ability to prioritize workload Ability to work independently, generate new ideas, and more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service … proficiency, and a continuous improvement mindset. Reporting to the Group IT Director, your insights and feedback will shape our IT strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

digital solutions to complex business challenges. If you’re looking to work on cutting-edge projects using a combination of strategic thinking, customer-centric service design, and agile engineering practices, then this is the opportunity for you! Requirements: Experience in the design and deployment of production data more »

Health sector around Demand Management, Elective Care backlog, Virtual Care, Workforce and Fiscal challenges.Who you are You will have extensive pre-sales/solution design experience in a customer facing role within the Healthcare sector:• Understands and able to lead Pre-Sales/Solution & Service Design consultants. more »

of a dynamic team of industry specialists, leveraging deep sector and technical expertise to drive significant improvements in client programmes. Responsibilities include leading the design and implementation of operating models, delivering process re-engineering, and improving operational performance. This role offers the opportunity for rapid career advancement and skill … including proposition, methodology, and point of view development, and supporting knowledge capture and sharing. Essential Qualifications : • Proven experience in designing and delivering operating models, service design, and/or digital transformation solutions within the UK Public Sector. • Previous client-facing role in a consulting firm. • Understanding of major more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing … and monthly updates to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track record more »

User Centred Designer - UX, Product, Service, Wayfinding Mansfield, UK (On-site/Hybrid) Up to £60,000 (Dependent on Experience) Applause IT is searching for a User Centred Designer with exposure to digital and physical design challenges within UX to join a leading creative, multi-channel Marketing agency. … this isn't an opportunity to be missed! As part of their dynamic team, you will be the client facing consultant, contributing to diverse design projects for some of the world's most well-known retail brands. They are looking for a User Centred Designer with expertise problem solving … not only digital solutions but physical solutions, too. If you're well-versed in a multitude of different design techniques, love to promote the human-centred approach and possess a portfolio that demonstrates a wide range of design ideas supported by data then read on! This User Centred more »

gap between business requirements and technical implementation. This role requires an understanding of cloud architecture, data management, and software development practices. Responsibilities: Lead the design and architecture of complex, scalable, and secure solutions that meet business requirements. Integrate seamlessly with existing systems, including accurate estimation of anticipated effort, time … and costs, such as licensing impacts. Provide technical guidance and mentorship to DevOps teams, ensuring best practices are met. Producing quality and deliverable solution design documents and artefacts. Work closely with business stakeholders, product managers, transformation and DevOps teams to understand requirements and translate them into technical solutions. Be … and optimal practices in data and software architecture. Relevant certifications include TOGAF, Azure Solutions Architect, ITIL, or their equivalents. Preferred: Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy, technical leadership, or service design. Hit the more »

The Opportunity: You will be joining a vibrant team focused on delivering as a Service Designer that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … stakeholders, crafting enriching experiences that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a service designer or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record … in developing user journeys, service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take more »

space to join a business that has embraced innovation throughout the last 25 years and continues to do so. The business is growing their service portfolio and is looking to expand their successful sales team in order to continue expansion of the client-base and promote the infrastructure and … opportunities. Generate and develop new business by networking and participating in relevant events. Collaborate with the technical team and use internal tools to develop service designs and customer proposals. Requirements Recent and verifiable B2B IT services sales experience in the SME to Enterprise sector for at least the past more »