sprint activities. Key Skills/Knowledge/Experience: CyberArk Expertise: Extensive experience with CyberArk. PSM (Privileged Session Manager): Proficiency in using and managing PSM. ServiceNow (SNOW): Experience with ServiceNow for IT service management. Active Directory: Strong knowledge of Active Directory. Architect Experience: Proven experience in designing and implementing security architecture. more »
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change more »
NGN’s ability to deliver its mission, its reputation and remain sustainable. What we are looking for: Experience with ITSM tools such as TopDesk, ServiceNow, Jira, and ManageEngine, as well as SAM tools like Flexera, Snow, and License Dashboard Thorough knowledge of licensing programs, particularly Microsoft, is highly desirable. Technical more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests. Carry out requests and duties as directed by your … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work more »
Policy Awareness of ITIL process of Incident, Change, Problem, Service Request and related activities Desirable skills Certification in Microsoft Technologies Experience with Service management, ServiceNow Knowledgeable in AD Experience supporting Lenovo, HP and Mac devices and tablets Driving licence & access to a vehicle SAN technologies, Converged Infrastructure etc.) Additional Information more »
Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with our customers security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on-call support (24x7x365) for OPSMVS, CAView and iDash issues. What you will bring: Graduate or Equivalent education in a computing relevant subject At more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have… Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
would be great if you already have… • Experience of DevSecOps. • Experience in CRM systems development (e.g. Salesforce). • Experience in ITSM tools development (e.g. ServiceNow). • Experience of merchant services. • Messaging Frameworks (e.g. Azure Service Bus). • ORM Technology (NHibernate or Entity Framework). • Microsoft SSIS and SSRS. • MSMQ. • Postman more »
global revenues of €22.5 billion. About They are seeking a talented and experienced Developer to join their dynamic team. As an Amelia or ServiceNow Developer, you will be responsible for designing, developing, and implementing advanced conversational AI solutions using IPsoft's Amelia platform. You will work closely with cross-functional … and support to junior developers and project teams. About you • Strong foundation in programming languages such as Python, JavaScript or Java • Strong knowledge with ServiceNow • Good understanding in Natural Language Processing (NLP) • A problem-solving and analytical approach • Familiarity with integrating API’s • The ability to communicate and collaborate with more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain s Most Admired Company in 2023, for the second year more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
sprint activities. Key Skills/Knowledge/Experience: CyberArk Expertise: Extensive experience with CyberArk. PSM (Privileged Session Manager): Proficiency in using and managing PSM. ServiceNow (SNOW): Experience with ServiceNow for IT service management. Active Directory: Strong knowledge of Active Directory. Architect Experience: Proven experience in designing and implementing security architecture. more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days annual leave Birthday privilege day and Christmas shutdown Holiday buy, sell, and carryover more »
required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement be... more »
Newport, Monmouthshire, United Kingdom Hybrid / WFH Options
Confidential
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests. Carry out requests and duties as directed by your … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work more »
/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. Hands on knowledge of telephony, including mobile devices and within Microsoft Tea Well-organised approach to work planning and time more »
with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances. Service Portal design, often in support of custom applications Hands-on development experience of ServiceNow Scripting like Business Rule, Script includes … design end to end solutions to customer requirements Provide support of custom applications development and migration Support Virtual Agent configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow … designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps, App Engine, PA. Active CTA/CMA is mandatory Requirements 8+ years of relevant experience with ServiceNow required At least 2 of the below required along with an Active CTA or CMA: CIS - ITSM certification preferrd Certified Application more »
Business processes, understanding wider connected downstream impacts. Experience of using the Microsoft Office products to create and manage documentation, as well as use of ServiceNow as the primary Service Management tool. Installation and decommissioning of servers Implement Datacentre best practices Cable management Backup and tape management Monitoring platforms such as more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
EBI is embarking on a transformative mission to enhance its IT services through the implementation of the IT Service Management (ITSM) framework using the ServiceNow platform. We are currently seeking an enthusiastic and motivated individual to join our implementation team, actively participating in the green-field deployment of the platform. … the utilisation of ITIL best practices, aiming to optimise IT services through automation, standardisation, and the introduction of transparency in service quality. As a ServiceNow developer at EMBL-EBI, you will play a crucial role in the development, design, and support of technical solutions on the ServiceNow platform.Your responsibilities will … span across administration, application development, maintenance, and technical support for the ServiceNow platform, all executed with the utilisation of best practices in web programming techniques. Join us in this exciting journey as we redefine and elevate our IT services landscape. Your role Plan, execute, monitor, and work on all technical more »
be great if you had: Experience with F5 Load Balancers and Fortinet products (Fortigate and Fortiweb) CCNP certification Knowledge of datacenter operations Familiarity with ServiceNow and SolarWinds If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do more »
ServiceNow Developer Our trusted partner, a FTSE 250 financial services corporation is currently recruiting a ServiceNow Developer who has a strong background in software development including service integration (API’s, Web Services, REST, SOAP etc.) as our client evolves into new ways of working. This is an exciting role, where … to £67,000 + 15% bonus + excellent corporate benefits to be based in Chatham or Wolverhampton on a hybrid basis. The ServiceNow Developer will be responsible for designing, developing, and implementing solutions based on ServiceNow technologies. The role will work closely with the Service Now manager and be responsible … coding standards, integration, extensibility, and security. Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software. Developing, installing, and troubleshooting ServiceNow applications; Integrating Service Now with other programs; Learning about the latest developments in one or more aspects of more »
Exeter, England, United Kingdom Hybrid / WFH Options
Cognizant
etc Previous Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management, and DevOps backlog work Tools: ServiceNow, ICM, Planner, Log Analytics, LogicMonitor, Grafana Previous Azure Support & Administration experience and also previous Service Desk related experience (Working on strict SLAs) In this Senior more »
printers) Ability to stay calm under pressure Experience with ITIL-based processes Awareness of cyber security threats Desirable Skills: Familiarity with ITSM Software (Remedy, ServiceNow, Samanage) ITIL Qualifications What We Offer: An engaging and supportive team environment Opportunities for continuous learning and development The chance to work with cutting-edge more »
