5 of 5 Permanent Software Support Analyst Jobs in the UK excluding London

Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of … customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing More ❯

Your role What you'll be doing What We Need Corpay is currently looking to hire a Software Support Analyst on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that … will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the Head of Product Support and regularly collaborate with other teams within the division. How We Work … As a Software Support Analyst you will be expected to work from our Meriden office. Corpay will set you up for success by providing: Assigned workspace in the designated office Company-issued equipment Formal, hands-on training Role Responsibilities Providing support and resolution for both 1st and 2nd line queries, this will include the escalation and More ❯

Senior Software Support Analyst Location: Cheltenham (Hybrid working) Salary: £40,000-£45,000 per annum (DOE) Overview We are looking for a highly skilled Software Analyst to join our Business Systems Team at our Head Office in Cheltenham. In this role, you will provide advanced support across the organisation's core business applications, including … This is a role that combines deep technical troubleshooting, strong business process understanding, and a passion for system optimisation. You will ensure seamless data flow between applications, deliver robust support, and enhance the overall user experience-making sure our business systems remain efficient, intuitive, and aligned to operational needs. Key Responsibilities Application Support & Maintenance Incident, Problem & Change Management … Continuous Improvement & Collaboration Integration & Data Management About You 5+ years' experience in software/application support with strong focus on databases and integrations. Experience supporting ERP/CRM/E-commerce environments (e.g., Microsoft Dynamics 365 Business Central/NAV/CRM, Magento, Shopify, WooCommerce). Advanced SQL skills (T-SQL/SQL Server): complex queries, joins, triggers More ❯

Rubicon are a successful long established software house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers. This role as a member of our Support Team would predominately be focused … on our financial modules within the ERP system. Therefore, we would require a candidate who can demonstrate a strong finance support background and possess IT skills. We can offer a hybrid (1 day minimum in the office) working model with a standard working week of 37 hours. We are looking for a proactive, self-learner with good communication skills … with the ability to seamlessly liaise at all levels from senior management to junior members. Key attributes include: - Experience with support of Accounting Packages (e.g. Sage Accounting or similar). Inclusive of; Chart of Accounts, Ledgers Bank Reconciliation, Journals and Making Tax Digital etc. Fundamental understanding of the principles for business finance, accounting best practices and statutory reporting. Provide More ❯

Rubicon are a successful long established software house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers. This role as a member of our Support Team would predominately be focused More ❯