1 to 25 of 200 Permanent Support Analyst Jobs in the UK excluding London

IT Support Analyst As part of continuing business growth, an IT Support Analyst, is required to join one of the region's most successful accountancy firms. The successful IT Support Analyst will be the 1st line of support on a busy helpdesk, dealing … IT issues. Following a successful probation, you will be able to work from home up to 2 days a week. The Role The IT Support Analyst, will join the IT team of a growing top 40 accountancy firm with offices in central and southern England, as they seek … to provide an exceptional support service to c.500 users. The IT Support Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash More ❯

Legal Application Support Analyst/Applications Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Leeds based law firm on a permanent basis. Legal Application Support Analyst/Applications Analyst Summary: The Application Analyst will work … performing the role will configure, test and document modules conforming to analysis and design specification in accordance with company policies and procedures. Legal Application Support Analyst/Applications Analyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Manage vendor relationship … relating to product and problem management • Investigate and provide solutions to errors reported with existing systems Legal Application Support Analyst/Applications Analyst Attributes/Skills: • Proven expertise working with iManage, iManage Work 10 and Intapp Walls • Understanding of SQL databases and the ability to query data More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. … Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively participates in all More ❯

Legal Application Support Analyst/Legal Applications Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Leeds based law firm on a permanent basis. Legal Application Support Analyst/Legal Applications Analyst Summary: The Application Analyst … performing the role will configure, test and document modules conforming to analysis and design specification in accordance with company policies and procedures. Legal Application Support Analyst/Legal Applications Analyst Key Responsibilities: * Providing applications support function for users across a range of business applications * Manage vendor … relationship relating to product and problem management * Investigate and provide solutions to errors reported with existing systems Legal Application Support Analyst/Legal Applications Analyst Attributes/Skills: * Proven expertise working with iManage, iManage Work 10 and Intapp Walls * Understanding of SQL databases and the ability to More ❯

PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based … global law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. … The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities More ❯

IT Support Analyst A fantastic opportunity arisen for an IT Support Analyst to join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion to deliver service seamlessly by making … we believe that a teamwork environment fosters friendship, loyalty, cooperation, and ability to create the strongest of teams! Main Responsibilities for the successful IT Support Analyst: As an IT Support Analyst your role will be a mix of working on client projects and service desk escalations … excellent technical and problem resolution skills. This role is an important technical position as a valued member of the team. To provide mentoring and support to other members of the team. To provide remote technical support via email and telephone to end users so that operational problems and More ❯

IT Support Analyst Offering Circa. £28,000 - £30,000 Basic Salary plus Benefit Office Based in Halifax Our client is seeking an IT Support Analyst to join their business to support around 50 users on a Windows-based network. This hands-on position offering exposure … to a wide range of IT disciplines, with a primary focus on infrastructure support and maintenance. Youll be a key player in delivering efficient, reliable IT services, contributing to continuous improvement across the business. The IT Support Analyst will have technical knowledge, particularly in networks, PCs, and … business software (especially Excel), and a strong desire to learn and take on new challenges. IT Support Analyst Key Responsibilities Provide day-to-day support for all IT infrastructure, systems, hardware, and software. Manage and maintain integrations with third-party platforms. Troubleshoot and resolve technical issues across More ❯

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯

Technical Support Analyst | Poole | £31,000 As a Technical Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing … team on diverse technical disciplines. As a Technical Support Analyst, you’ll benefit from: Competitive Salary: circa £31,000 per year, depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an … a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a Technical Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯

ROLE OVERVIEW Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯

IT Support Analyst We are currently looking for an IT Support Analyst to join The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. … be treated fairly, with respect and free from discrimination. Inclusivity matters We recognise candidates may have diverse needs, and we will always look to support this throughout the process. If you have got the talent, the potential, the drive and determination there is a place for you at The … Sovini Group. This position is a permanent opportunity As an IT Support Analyst, you will be expected to: Be the first point of contact for users seeking technical support. Your role is critical in ensuring efficient and effective IT service delivery by providing initial troubleshooting and resolving issues More ❯

IT Support Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused IT … Support Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be in … not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers More ❯

Programming Support Analyst Epsom, Surrey, KT17 £35,000 - £40,000 plus strong benefits including a contributory pension scheme, private healthcare, personal development training, rising holiday and lots more. Keywords: Programming, Development, Data, Reporting, SharePoint, MSS, Robotic Process Automation, Oracle SQL, Microsoft SQL, Unix, C#, MSS Letters, MSS Configuration … RPA, Datastore DSX, Transform, Sopra, Banking, Financial Services, IT Service Desk, Support, Troubleshooting. My client is a hugely successful organisation within the financial services sector. They are highly regarded and well-established. They offer a fantastic working environment as well as an excellent benefits package including a generous pension … private healthcare, personal development training, rising holiday and lots more. Due to growth, they are looking for a Programming Support Analyst to report into the Head of Development and Data. Programming Support Analyst – More Information The Programming Support Analyst will be responsible for supporting More ❯

Senior IT Support Analyst – 6 Month FTC Full Time | Office Based | City of London £50,000 - £60,000 per annum Is this the Senior IT Support Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 2nd …/3rd Line focused Senior IT Support Analyst to the team on an initial 6 month fixed term contract, with potential to be extended/made permanent thereafter. The business is currently in the process of implementing a complex financial platform, so need another resource to assist with … have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as a Senior IT Support Analyst? Act as an escalation point for 1st Line and resolve 2nd & 3rd Line issues Design, implement, and troubleshoot Windows Server services including More ❯

Applications Support Analyst – Applied Epic, Service Now, Acturis Bromsgrove – £30,000 - £35,000 + Benefits Applause IT is seeking an Applications Support Analyst with experience in an insurance environment with solid experience in agency management systems (AMS), is sought by a global insurance organisation with a … tech team based in the West Midlands. The Lead Application Support Analyst will serve as the first point of contact for employees seeking technical assistance for business application issues. Provide technical support over the phone, in-person, or other means of communications while maintaining high levels of … customer service and documentation. The successful Lead Application Support Analyst should possess knowledge of the following: · Thorough understanding, through practical use, of the Applied Epic (or equivalent) agency management system. · Thorough understanding of agency support programs (Service Now, DocuSign, CSR24 & Various Rating systems) · Enterprise level service desk More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team … and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support More ❯

IT Support Analyst – Up to £40,000 + Good Benefits Location – Canterbury, Kent Our client is looking for an IT Support Analyst to join it's small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical … support analyst/support engineer that enjoys a varied role. The IT Support Analyst will be part of the team supporting approx. 600 – 650 users across multiple sites. You'll provide a mix of 2nd/3rd line BAU support for Group wide systems More ❯

The COINS Support Analyst will be responsible for the day-to-day support, and maintenance of the COINS ERP system. This individual will provide COINS support, advice and guidance for internal users as well as supporting access controls, workflows, and executing the starter, mover, and leaver … a strong technical background, good knowledge of COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS Support Analyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs … Log support issues and liaise with 3rd party application vendors to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system More ❯

3rd Line IT Support Analyst Up to £40,000 + Good Benefits Location Near Canterbury, Kent Our client is looking for a new 3rd Line IT Support Analyst to join its small and busy IT Services team. This is a far-reaching role that would suit … a strong all-round technical support analyst/support engineer that enjoys variety and always having something to do. The IT Support Analyst will be part of the team supporting approx. 600 650 users across multiple sites. You will provide software and hardware technical support More ❯

Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Were recruiting Technical Support Analyst Mller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm … and resources, including bonus scheme, contributory pension, life assurance, generous holiday allowance and a flexible benefits programme. We are currently recruiting for a Technical Support Analyst to be based at our Market Drayton offices. We are looking for an experienced individual to support all company employees with … Service Requests whilst ensuring customer satisfaction through proactive updates and escalation where a first line fix is not possible. You will provide field-based support at remote sites. Technical Support Analyst key responsibilities will include: - Troubleshooting operating System, Hardware & Application issues on any desktop device - Resolving Incidents More ❯

Job Description 3rd Line IT Support Analyst Up to £40,000 + Good Benefits Location Near Canterbury, Kent Our client is looking for a new 3rd Line IT Support Analyst to join its small and busy IT Services team. This is a far-reaching role that … would suit a strong all-round technical support analyst/support engineer that enjoys variety and always having something to do. The IT Support Analyst will be part of th... ZIPC1_UKTJ ... More ❯

DESK SIDE AND TECHNOLOGY SUPPORT ANALYST Site-based role - 5 days a week in Bristol £35 per hour via Umbrella Initial 6-month contract 37.5 hours a week An active SC clearance is required for the role ABOUT THE CLIENT: Our client is a leading international organisation delivering … environment and commitment to excellence in IT operations and support. Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a … key member of the regional 2nd line support team, you’ll take ownership of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also More ❯

Application Support Analyst * Annual Salary: 37K * Location: Birmingham, Hybrid * Job Type: Full-time I am delighted to present an exciting opportunity for one of our global organisations who are looking for an Application support analyst to join their team This rapidly growing organisation require support within their European division, so this is a business-critical position Working closely with the Senior Analyst, the successful candidate will be the first point of contact for application-related support and change requests. Day-to-day of the role: * Act as the primary contact for end … users seeking support with business applications, ensuring timely and effective resolution of issues. * Provide support via phone, face-to-face, and other communication channels, maintaining a high standard of customer service. * Log and manage incidents and service requests using enterprise-level ticketing systems. * Troubleshoot application issues and escalate More ❯