1 to 25 of 120 Permanent Support Analyst Jobs in the UK excluding London

AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basisand in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and Software Assets … over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and manage the More ❯

AV & IT Support Analyst - Banbury Bibby Financial Services have an exciting opportunity available for a reliable AV & IT Support Analyst to join our team. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £32,000 - £37,000 per annum. As our AV & IT Support Analyst, you will be the owner of the Audio Visual Service for the UK offices and on-site VIP support for Board and Executive Leadership team members. The AV & IT Support Analyst role is part of the IT Support & Operations team and is responsible for provisioning of and tracking of all IT Hardware and … Software Assets over their lifecycle. Your responsibilities as our AV & IT Support Analyst will include: To provide technical support for all aspects of the Audio Visual service across all BFS offices. This includes: To provide guidance and technical expertise to the business to enable them to get the best benefit from the solution in place. Own and More ❯

Operations Support Analyst £40,000 - 50,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Operations Support Analyst Salary: £40,000 - £50,000 Additional Package: 10% Bonus, Extensive Benefits Package Location: Amersham (Hybrid, with UK and occasional international travel) Are you an Operations Support Analyst looking for your next … re someone who thrives on solving complex problems, enjoys working with both business and tech stakeholders, and wants to make a tangible impact across a global operation, this Operations Support Analyst role could be a perfect fit. You'll collaborate across functions, liaise with managed service providers, and play a pivotal role in improving processes and support across HR, Finance, ERP, and integration systems. What you'll be doing as an Operations Support Analyst: Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop More ❯

Are you looking to kickstart or grow your career in technical support? This role is ideal for a recent graduate, experienced apprentice or anyone with SaaS experience in a similar role such as IT Support, Technical Support, 1st Line Support, 2nd Line Support, Application Support or Customer Service. Technical Support Analyst Location … scheme - giving you an excellent opportunity for development and career progression into teams such as Business Operations, Tech Ops (Networking) and QA. We are currently looking for a Technical Support Analyst to join our Partner Support team. You'll act as the technical point of contact for our partners when their first line support is unable … are resolved efficiently and effectively. If you are passionate about delivering excellent customer service while expanding your technical expertise, we'd love to hear from you! You will; Provide support to our customers and communicate effectively via email, our portal and telephone. Accurately log, track and resolve issues in a timely manner, working within the help desk agreed SLA More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd … Line Support Analyst, you’ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension … platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and More ❯

IT Support Analyst - Up to £40,000 + Good Benefits Location - Canterbury, KentOur client is looking for an IT Support Analyst to join it’s small and busy IT Services team. This is a far-reaching role that would suit a strong all-round technical support analyst/support engineer that enjoys a … varied role. The IT Support Analyst will be part of the team supporting approx. 600 - 650 users across multiple sites. You’ll provide a mix of 2nd & 3rd line BAU support for Group wide systems as well as working on new projects. With a wide remit that leans towards building, maintaining and administration of the data centre More ❯

Software Support Analyst – job opportunity Salary : £23k - £27k + Benefits Location : Denbighshire, North Wales (Hybrid) Our client based in Denbighshire, North Wales is a software led business, now looking to recruit a Software Support Analyst to join their engineering team and support with their SaaS based platform.This role involves resolving end user technical requests and … managing incidents to minimise business impact. Software Support Analyst background– Prior experience in desktop/technical/software support environment Experience in documenting and knowledge sharing Customer focused approach Testing of IT/software system upgrades Knowledge/experience of databases Must be a strong team player. Software Support Analyst key responsibilities & skills: Assisting on … the support desk to resolve IT/software issues and support business operations. Being resourceful and capable of solving complex problems. Enthusiastic about helping clients, understanding their problems with empathy, and devising solutions. Strong communication and customer engagement skills to thoroughly understand needs. Benefits: Opportunity for quick career advancement. Private medical Holidays - 25 days plus bank holidays More ❯

Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a IT Support Analyst as part of a growing IT team. Enjoy a varied role where you will bring skills across helpdesk-style user support and server management into this blended role … as well as benefiting from support and training to grow skills in the cybersecurity space too! You will be providing a high quality, professional standard of customer service as part of an established IT team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. … Skills required for the IT Support Analyst role include: Windows based desktops and laptops Microsoft 365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This IT Support Analyst role will incorporate three areas of focus across helpdesk-style user More ❯

Operations Support Analyst £45,000 to 56,000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Operations Support Analyst Work Type & Location: London | Hybrid, must be based in London Role Type: Permanent Salary: £45,000 - £55,000 + Bonus We're working with a leading global group at the forefront … of life-saving technologies, seeking an Operations Support Analyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations. This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems … used around the world. As an Operations Support Analyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst … love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with a company that values your growth and contribution. Graduate Support Analyst, Customer Support, Excel Corriculo Ltd acts as an employment agency and an employment business. #INDITO #ChannelB #MR More ❯

IT Support Technician/Helpdesk Support Analyst Location: East London? Job Type: Full-time, Permanent? Salary: £24,000 - £32,000 per annum Join a Leading MSP & IT Consultancy | Career Growth Guaranteed Calling all IT Support Technicians! We have an unmissable opportunity for a driven and ambitious IT Support Technician/Helpdesk Support Analyst … Consultancy based in East London. This is your chance to be part of a company that's committed to investing in your future . With regular salary reviews, training support, and a clear path to career progression, you'll never feel like you're standing still. What You'll Be Doing: As a Helpdesk Support Analyst , you … ll deliver responsive and professional IT and hosting support to clients via telephone, remote tools, and occasionally onsite. Expect a varied and hands-on role with real room to grow. Provide 1st/2nd line IT support to external clients Manage PC/Mac builds, installations, and configurations Troubleshoot Windows 10 & 11 and Microsoft Office applications Administer Windows More ❯

Business Support Analyst - Office/Remote Manchester Blush Healthcare Blush Healthcare is seeking a motivated and detail-oriented Business Support Analyst to join its growing team in Manchester, with the flexibility to work from the office or remotely. This role is ideal for candidates with a Bachelor's degree in Business Administration, Information Technology, or a … impact in a supportive environment, Blush Healthcare would love to hear from you. About Blush Healthcare Blush Healthcare is a trusted home care provider delivering compassionate, professional, and personalised support in the comfort of clients' own homes. With a highly qualified team led by an experienced Registered Manager and Care Manager, Blush Healthcare ensures the highest standards of care. … Serving Trafford, Salford, and surrounding areas, Blush Healthcare offers tailored care plans that promote independence, dignity, and well-being for every individual. Position: Business Support Analyst Job Type: Full Time Location: Manchester (Office/Remote) About the Role We are seeking a highly motivated and detail-oriented Business Support Analyst to join our dynamic team. The More ❯

IT Support Analyst – Bromley Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. Join our IT team as an IT Support Analyst , providing essential support to over … users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing our Operations, Care, Quality, and Central Services systems—ensuring seamless user support and effective business operations. What We Offer: • Salary up to £30K (dependent on experience) • Full-time position (Monday to Friday) • Hybrid working opportunities • 25 days holiday plus bank holidays … Employee of the Month (£100 reward for outstanding contributions) • Staff appreciation days and long service awards • Friendly, supportive team environment with regular social events Key Responsibilities: • Provide responsive IT support to end-users, both onsite and remotely • Monitor and manage the IT support ticket queue, ensuring timely resolution • Prioritise and escalate technical issues as needed • Maintain clear documentation More ❯

Job Title: IS Support Analyst (2nd Line Support) Location: Morpeth, Northumberland Salary: £30,000-£32,000 per annum Are you a skilled IT professional looking to take the next step in your support career? We're seeking a proactive and technically capable IS Support Analyst to deliver expert second-line IT support across … Laboratory, Packaging, and Pharmaceutical manufacturing environments. About the Role: As an IS Support Analyst, you'll act as a vital link between the IT Helpdesk and end users working in highly regulated GxP environments. You will troubleshoot issues, maintain system integrity, and ensure minimal downtime of business-critical and validated systems. This role is key to supporting seamless … operations in both laboratory and production settings. Key Responsibilities: Provide second-line IT support for end users across regulated operational areas. Troubleshoot and resolve complex software, hardware, and infrastructure issues. Support and maintain validated workstations, instrumentation PCs, and specialized systems like LIMS, SCADA/HMI, and PLC-integrated devices. Collaborate with infrastructure teams and vendors to resolve escalated More ❯

IT Training and Support Analyst York/Hybrid Competitive salary + Excellent Benefits This multi-site professional services firm are looking for an experienced IT Training and Support Analyst to join their team. This is a brand-new role, which would suit someone who enjoys working with people and supporting positive change. On-top of delivering … engaging training sessions, youll support the rollout of new technology and processes, acting as the SME for business process support. As an IT Training Analyst, you will also provide occasional second-line support where queries relate to how systems or processes should be used. You will also support onboarding of new joiners with introductory training on … various different formats Monitor and assess staff knowledge absorption and the effectiveness of training Design and deliver training feedback evaluations for all training formats Provide effective post implementation user support for system change projects, Administer training courses, Core skills & experience for this role: Ideally experience in a similar IT Training and Support role Experience working within the Legal More ❯

Are you an experienced Software Support Analyst, looking for a new career move, in to a recently invested & growing UK software product company? Do you possess outstanding customer support skills, with a problem-solving mindset & the ambition to progress in a scaling software company, into 3rd line, product management or even development further down the line? If … so & you have some experience in providing exceptional technical customer support as part of a very good team of like-minded people – we'd like to hear from you! Role title: Software Support Analyst/Consultant. Technical Support Analyst. 2nd line support. Location: Banbury, Oxfordshire. Due to the nature of the role, we cannot offer our … flexible! Good commutes from: Oxford, Warwick, Milton Keynes, Leamington Spa, Bicester, etc. Salary: £30K - £35K Basic + Benefits package. Office hours, weekdays only. We'd hope that an experienced Support Analyst will know what to bring to the role! However, see below for what we'd expect & for an idea of what your day-to-day would be. More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

Operations Support Analyst £45000 - 55000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Operations Support Analyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 - £55,000 (depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key … HR, Finance, ERP, and integration platforms. About You You're a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided!This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and … takes pride in ensuring reliable internal IT operations.About the RoleYou will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes.Main Duties and ResponsibilitiesApplication Support* Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users).* Diagnose and resolve technical issues related to Dynamics … CRM.* Escalate complex cases, ensuring accurate and complete documentation is maintained.* Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions.* Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system.* Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication.* Identify recurring issues and contribute More ❯

IT Support Analyst - Bishop's Stortford - Microsoft 365 Deployment & Configuration A leading company in Bishop's Stortford is seeking a skilled and motivated IT Support Analyst to join their team. This role is ideal for someone with strong 1st and 2nd line support experience and a particular focus on Microsoft 365 technologies , including deployment, configuration … and user support . You'll be a key player in managing and optimising the firm's Microsoft 365 environment, while also delivering high-quality support to end users across a range of devices and platforms. Key Experience Required: Proven experience in Microsoft 365 support , including Exchange Online, Teams, SharePoint, OneDrive Hands-on experience with M365 deployment … and configuration across user devices and environments Solid 1st and 2nd line support background in Windows 10/11 , Azure AD , and Active Directory Experience with user account management , permissions , and group policies Familiarity with basic networking (DNS, DHCP, patching) Confident in supporting desktop/laptop hardware , mobile devices (iPhones) , and peripherals Key Responsibilities: Deliver 1st and 2nd line More ❯

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Support Analyst is to provide first and second line support for all NHSBSA employees. The End User Compute Support Analyst is responsible for triaging incidents and service requests … and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need the End User Compute Support Analyst to understand the importance of integrity and security of ICT systems. What do we offer? o 27 days leave (increasing with length of service … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Add to and ensure the knowledge base and knowledge records are accurate, up to date and relevant for our customers and technology teams. Accurately record, update More ❯

ERP Support Analyst - Application Support | £18K-£30K | Full-Time | Office-Based | Career Growth + Benefits Location: Office-based in lovely offices in Chandlers ford | Hours: Mon-Fri, 08:30-17:30 Job Type: Permanent, Full-Time | Salary: £18,000-£30,000 DOE Industry: ERP Software/Application Support/Business Systems Are you passionate about problem … solving and providing outstanding support to users? Do you have a strong IT background and an interest in business systems? We're seeking a highly motivated ERP Support Analyst to join a fast-growing, dynamic company that delivers cutting-edge ERP software solutions to a diverse client base across a wide range of industries. As part of … a close-knit and experienced support team, you'll play a key role in helping clients resolve application issues, troubleshoot software processes, and ensure their ERP systems are running smoothly and effectively. Whether you're logging tickets or supporting full system upgrades, you'll be at the heart of mission-critical ERP operations. Key Responsibilities Serve as the first More ❯