1 to 25 of 92 Permanent Support Technician Jobs in the UK excluding London

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise … own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities … Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for this client … opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience More ❯

2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly capable 2nd/… 3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. Provide … remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with training needs analysis and internal skill development. Experience in a technical support More ❯

Position: IT Support Technician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years of … executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a primary focus … on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is a hands-on More ❯

IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity to join a … where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset management Liaising … annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive team environment in a growing company If you're a proactive IT Technician looking for a varied role in a collaborative setting, this could be the perfect next step for you. Apply now to find out more. More ❯

1st Line IT Support Technician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred - we welcome applicants who are available immediately or on short … they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1st Line Support Technician, you'll be the first point of contact for technical support issues, assisting business clients remotely and on-site. You'll diagnose and resolve common IT … problems, manage service tickets, maintain system documentation, and escalate more complex issues when needed. What will you need? At least 1 year's experience in a helpdesk or IT support role Good working knowledge of Windows 10/11 and basic Windows Server environments Experience supporting Microsoft 365 (e.g. Exchange Online, Teams, SharePoint) Basic networking knowledge (TCP/IP More ❯

1st Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support partner that will make technology … that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high quality technical support … issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide first line support for hardware, software, and network-related issues via phone and ticketing system. • Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. • Support users with Microsoft Office More ❯

This is a great new opportunity for an experienced IT Support Technician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation has been … cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT Support Technician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system Diagnosing and … Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT Support Technician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP/IP More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role … snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues … and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person We would love to hear from if you have: Previous experience in a similar More ❯

Key Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues and prevent future occurrences. Install … and Network systems, Software applications & Email systems Collaborate with vendors and third-party providers to resolve technical issues and escalate as necessary. Essential Skills: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP, Routing, DHCP, DNS, VPN and network security (proxy servers More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits LOCATION: Knowsley … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer …/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental in supporting and delivering IT More ❯

Job Title: IT Support Technician Location: Omagh (hybrid working available) Salary: £28k - £34k The Role A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career … in a supportive, forward-thinking environment. Benefits: End-of-Year Bonuses – Company-wide and performance-based. Training & Certification Support – Stay ahead of industry trends. Mileage Reimbursement – 33p per mile for travel. Health Coverage – Access to a health plan. Birthday Off – Enjoy your special day, paid. Hybrid working options, with flexibility when needed. Company-wide rewards scheme and generous annual … VMware). Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services. Implementing and supporting cutting-edge cybersecurity tools and network security systems. Delivering first-class customer support both remotely and face-to-face. Contributing to project planning, design, and technical documentation. Key Requirements: 3+ years of experience in IT support or systems administration. Strong knowledge More ❯

Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As part of … their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What they offer: On-site parking Monthly team social events Paid-for Microsoft certifications and training Clear career progression opportunities What … Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯

Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies required to join a well-established organisation based in Reading, Berkshire. SALARY: £42,800 - £50,138 per annum + Excellent Benefits BENEFITS: 26 Days Holiday plus Bank Holidays. Includes … TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Senior Infrastructure Engineer/Network Support Technician with proven experience at senior level, technical troubleshooting experience and IT project implementation skills within the area of Microsoft and Networking technologies. As the Senior Infrastructure Engineer …/Network Support Technician you work within the IS Service Delivery team and youll be instrumental in keeping the organisation connected and resilient. Youll support, maintain and enhance the core infrastructure across physical and cloud environmentsmanaging everything from servers and networks to storage and endpoint solutions. Working as the Senior Infrastructure Engineer/Network Support Technician More ❯

2nd/3rd Line Support Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates without prior experience working … within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You’ll provide enterprise … level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd line). More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse … technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network More ❯

1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯

Are you looking to make your mark in IT Support? Do you have a drivers license? Then this could be the career opportunity you have been looking for. About the Company: Join a leading logistics company based in Glasgow that keeps supply chains moving across the UK and beyond. They are committed to maintaining seamless IT operations to support business-critical systems. Due to a recent internal promotion, they are looking for a 1st Line IT Support Technician to provide efficient and friendly technical support to our internal teams. Role Overview: As a 1st Line IT Support Technician , you’ll be the first point of contact for all IT-related issues across the … business. You’ll provide day-to-day technical support, troubleshooting hardware, software, and network issues to ensure smooth business operations. This is a fantastic opportunity for someone eager to develop their IT career in a fast-paced and supportive environment. This role will require you to travel to sites as and when required so any successful applicant will need More ❯

About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day technical support … role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate … laptops, desktops and mobile phones for staff. Install software, apply updates, and configure devices according to company standards. Maintain and update hardware asset records. Office 365 and Active Directory Support Assist with user account creation and password resets in Active Directory and Office 365. Help manage shared mailboxes, distribution groups and file permissions. Support basic administration in Microsoft More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress and … succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process … Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience working with SLA’s Able More ❯

IT Support Technician – Alderley Edge - £33k On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior IT Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe. … The Senior IT Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and securely. Anticipating potential issues and identifying … implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The Senior IT Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop Support More ❯

Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide end-user support for hardware, software, systems, and access issues. Respond to technical support requests via telephone, email, and face-to-face. Troubleshoot and resolve issues using Service Desk tools. Install and configure hardware/software (e.g., PCs, printers, business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer systems and networks. … or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under pressure. Person Specification Essential Experience Proven experience in an IT support role. Team-based working experience. Excellent verbal and written communication skills. Desirable Experience Experience in a manufacturing environment. Technical Skills Essential: Microsoft Windows OS (all versions) Office 365 Active More ❯

1st Line Supprt Technician - up to £29,000 I am seeking a 1st line Support Technician to work remotely while occasionaly visiting client sites in the southwest region. The right 1st line Support Technician will be a part of the IT team,you will serve as the initial point of contact for Business clients seeking … first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier … support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients at all times * Handle user onboarding/offboarding and initial system setups * Act on alerts and system notifications before they develop into larger problems * Routinely check system backups and escalate unresolved failures What More ❯

Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are looking for a … Second Line IT Support Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist IT support that ensures the site establishes and maintains high … or T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or IT Support environment. Solid understanding of wired and wireless networks and devices. Ability to work independently and as part of a team under pressure. Experience in the education sector is desirable More ❯

Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at our Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm … experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To provide excellent customer care and service. Install More ❯