Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £30,000 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 336 235 459
Rank change year-on-year -101 +224 +98
Permanent jobs requiring a Support Technician 264 837 322
As % of all permanent jobs advertised in the UK excluding London 0.68% 1.18% 0.54%
As % of the Job Titles category 0.75% 1.25% 0.60%
Number of salaries quoted 149 717 202
10th Percentile £26,250 £21,250 £22,500
25th Percentile £28,500 £23,875 £24,750
Median annual salary (50th Percentile) £30,000 £27,000 £27,500
Median % change year-on-year +11.11% -1.82% +10.00%
75th Percentile £36,000 £30,000 £33,250
90th Percentile £40,500 £33,750 £36,000
UK median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,016 67,223 53,634
% of permanent jobs with a recognized job title 90.55% 94.80% 89.17%
Number of salaries quoted 18,742 47,591 30,483
10th Percentile £27,500 £26,750 £29,750
25th Percentile £37,906 £35,000 £38,750
Median annual salary (50th Percentile) £52,000 £50,000 £53,000
Median % change year-on-year +4.00% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £78,225 £76,250 £81,250
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 9 May 2025.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 9 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -23 88 £32,500 +20.37% 29
South West +138 71 £30,000 +9.09% 11
East of England -66 39 £35,000 +32.08% 10
North of England -91 33 £29,500 +7.27% 36
Yorkshire -1 28 £30,000 +13.21% 18
Midlands -59 24 £28,500 +9.62% 16
East Midlands -19 17 £27,500 +10.00% 9
West Midlands +3 7 £28,500 +8.57% 6
Scotland +100 6 £40,000 +66.67% 4
North West -60 5 £26,500 -5.36% 14
Wales +28 3 £30,000 +22.45% 9
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 171 (64.77%) Customer Service
2 103 (39.02%) Windows
3 100 (37.88%) Social Skills
4 99 (37.50%) Problem-Solving
5 91 (34.47%) Customer Experience
5 91 (34.47%) Manufacturing
6 85 (32.20%) Microsoft
7 84 (31.82%) Service Delivery
8 83 (31.44%) NVQ Level 4
8 83 (31.44%) Technical Analysis
8 83 (31.44%) Coaching
9 82 (31.06%) Active Directory
10 78 (29.55%) Microsoft 365
11 59 (22.35%) Windows Server
12 41 (15.53%) Microsoft Exchange
13 39 (14.77%) Azure
14 31 (11.74%) ITIL
15 30 (11.36%) SLA
16 29 (10.98%) VMware
17 27 (10.23%) VMware Infrastructure
18 23 (8.71%) Microsoft Office
19 22 (8.33%) Firewall
19 22 (8.33%) Cybersecurity
19 22 (8.33%) Windows 10
20 21 (7.95%) Driving Licence
20 21 (7.95%) Microsoft Intune
21 20 (7.58%) Entra ID
21 20 (7.58%) SharePoint
22 19 (7.20%) DNS
22 19 (7.20%) Apple

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (15.53%) Microsoft Exchange
2 20 (7.58%) SharePoint
3 5 (1.89%) Exchange Server 2013
4 1 (0.38%) Exchange Server 2003
4 1 (0.38%) Exchange Server 2007
4 1 (0.38%) Exchange Server 2010
Applications
1 23 (8.71%) Microsoft Office
2 2 (0.76%) Microsoft Excel
Business Applications
1 4 (1.52%) NetSuite
Cloud Services
1 78 (29.55%) Microsoft 365
2 39 (14.77%) Azure
3 20 (7.58%) Entra ID
4 16 (6.06%) OneDrive
5 6 (2.27%) AWS
6 3 (1.14%) Google Workspace
7 1 (0.38%) Power Platform
7 1 (0.38%) SaaS
Communications & Networking
1 22 (8.33%) Firewall
2 19 (7.20%) DNS
3 15 (5.68%) TCP/IP
4 14 (5.30%) DHCP
4 14 (5.30%) VLAN
5 13 (4.92%) Wireless
6 12 (4.55%) VPN
7 11 (4.17%) LAN
8 7 (2.65%) Wi-Fi
9 6 (2.27%) VoIP
9 6 (2.27%) WAN
10 5 (1.89%) PBX
10 5 (1.89%) RTP
10 5 (1.89%) Softphone
11 4 (1.52%) ADSL
11 4 (1.52%) IP Telephony
11 4 (1.52%) IPsec
11 4 (1.52%) SAN
11 4 (1.52%) SSL
12 3 (1.14%) 3G
Database & Business Intelligence
1 4 (1.52%) Amazon RDS
2 1 (0.38%) Power BI
2 1 (0.38%) SQL Server
2 1 (0.38%) Tableau
Development Applications
1 1 (0.38%) Visual Studio
General
1 100 (37.88%) Social Skills
2 91 (34.47%) Manufacturing
3 19 (7.20%) Retail
4 18 (6.82%) Analytical Skills
5 17 (6.44%) Finance
5 17 (6.44%) Legal
6 9 (3.41%) Back Office
7 6 (2.27%) Telecoms
8 5 (1.89%) Marketing
9 4 (1.52%) Law
9 4 (1.52%) Multimedia
10 1 (0.38%) German Language
10 1 (0.38%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (1.89%) CSS
1 5 (1.89%) HTML
2 1 (0.38%) FreeSWITCH
2 1 (0.38%) Node.js
Miscellaneous
1 21 (7.95%) Driving Licence
2 13 (4.92%) Onboarding
3 8 (3.03%) Replication
4 4 (1.52%) Management Information System
5 3 (1.14%) Digital Signage
6 2 (0.76%) Operational Technology
6 2 (0.76%) Self-Motivation
7 1 (0.38%) CCTV
7 1 (0.38%) Data Centre
7 1 (0.38%) EPoS
7 1 (0.38%) iPad
7 1 (0.38%) SCADA
7 1 (0.38%) Smartphone
7 1 (0.38%) Video Conferencing
Operating Systems
1 103 (39.02%) Windows
2 59 (22.35%) Windows Server
3 22 (8.33%) Windows 10
4 16 (6.06%) Mac OS
5 12 (4.55%) Android
6 11 (4.17%) Linux
7 8 (3.03%) Windows 7
8 6 (2.27%) Windows Server 2019
9 5 (1.89%) Windows Server 2016
10 4 (1.52%) Mac OS X
11 1 (0.38%) OpenBSD
11 1 (0.38%) Windows Mobile
11 1 (0.38%) Windows Vista
11 1 (0.38%) Windows XP
Processes & Methodologies
1 171 (64.77%) Customer Service
2 99 (37.50%) Problem-Solving
3 91 (34.47%) Customer Experience
4 84 (31.82%) Service Delivery
5 83 (31.44%) Coaching
5 83 (31.44%) Technical Analysis
6 31 (11.74%) ITIL
7 22 (8.33%) Cybersecurity
8 13 (4.92%) Migration
8 13 (4.92%) Time Management
9 11 (4.17%) Collaborative Working
9 11 (4.17%) ERP
10 10 (3.79%) Mobile Device Management
10 10 (3.79%) Service Management
10 10 (3.79%) Validation
11 9 (3.41%) Patch Management
12 8 (3.03%) Analytics
12 8 (3.03%) Continuous Improvement
12 8 (3.03%) Software Deployment
12 8 (3.03%) Ticket Management
Programming Languages
1 10 (3.79%) PowerShell
2 8 (3.03%) SQL
Qualifications
1 83 (31.44%) NVQ Level 4
2 18 (6.82%) Degree
2 18 (6.82%) Microsoft Certification
3 16 (6.06%) SC Cleared
3 16 (6.06%) Security Cleared
4 13 (4.92%) A+ Certification
5 8 (3.03%) CTC Cleared
6 6 (2.27%) Azure Certification
7 5 (1.89%) ITIL Foundation Certificate
8 2 (0.76%) Computer Science Degree
8 2 (0.76%) DBS Check
9 1 (0.38%) CCNP
9 1 (0.38%) Cisco Certification
9 1 (0.38%) Network+ Certification
Quality Assurance & Compliance
1 30 (11.36%) SLA
2 11 (4.17%) Cyber Essentials
3 4 (1.52%) Cyber Essentials PLUS
3 4 (1.52%) ISO/IEC 27001
3 4 (1.52%) PCI DSS
4 2 (0.76%) GDPR
System Software
1 82 (31.06%) Active Directory
2 27 (10.23%) VMware Infrastructure
3 16 (6.06%) Hyper-V
4 4 (1.52%) Terminal Services
4 4 (1.52%) Virtual Desktop
Systems Management
1 21 (7.95%) Microsoft Intune
2 9 (3.41%) SCCM
3 5 (1.89%) AirWatch
4 4 (1.52%) Dell DRAC
5 1 (0.38%) Autotask
Vendors
1 85 (32.20%) Microsoft
2 29 (10.98%) VMware
3 19 (7.20%) Apple
4 10 (3.79%) Cisco
4 10 (3.79%) IFS
5 5 (1.89%) BroadSoft
5 5 (1.89%) Polycom
5 5 (1.89%) Yealink
6 4 (1.52%) arcserve
6 4 (1.52%) Citrix
6 4 (1.52%) Dell
6 4 (1.52%) Oracle
6 4 (1.52%) Veeam
7 3 (1.14%) Google
8 1 (0.38%) Datto
8 1 (0.38%) Freshdesk
8 1 (0.38%) Progress