Permanent Technical Operations Engineer Jobs in the UK excluding London

2 of 2 Permanent Technical Operations Engineer Jobs in the UK excluding London

Aftersales Technical Operations Engineer

South East, United Kingdom
BYD
Aftersales Technical Operations Engineer Working Location: Hounslow, London About the role: The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue … resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement initiatives. Key responsibilities: Provide hands-on support during vehicle fault investigations, both remotely and onsite Manage … and track technical defects, escalating as needed in collaboration with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Support and Operations Engineer

manchester, north west england, United Kingdom
European Tech Recruit
Technical Support and Operations Engineer | SaaS/Software Consulting A specialist construction cost engineering practice with expertise in infrastructure and an SaaS offering is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a … Technical Support and Operations Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall … our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage your software expertise More ❯
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