Permanent Technical Support Engineer Jobs in the UK excluding London

1 to 25 of 91 Permanent Technical Support Engineer Jobs in the UK excluding London

Technical Support Engineer

Lutterworth, Leicestershire, United Kingdom
Hybrid / WFH Options
JAM Recruitment Ltd
I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile … devices and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT … equipment and services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

Technical Support Engineer

Maidenhead, Berkshire, United Kingdom
Xact Placements Limited
Technical Support EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on Technical Support Engineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key … Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues … solutions, and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Helpdesk Technical Support Engineer - MSP Experience Required

Reading, Berkshire, United Kingdom
Digital Waffle
Helpdesk Technical Support Engineer - MSP Experience Required, Reading Client: Digital Waffle Location: Reading, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 97b56c57cec8 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Helpdesk Technical Support Engineer - MSP Experience Required A leading Managed Service Provider (MSP) is seeking a skilled and … client-focused Helpdesk Technical Support Engineer to join their growing team. This role is ideal for someone with experience in MSP environments who thrives in a fast-paced setting, enjoys working with a broad range of technologies, and excels in client-facing interactions. 22 days holiday (increasing with tenure) Matched company pension scheme Bereavement leave & sick pay … Free on-site parking Monthly team lunches & social events Onsite facilities - pool table, football table Company laptop provided Career development opportunities - grow your technical expertise and achieve certifications Key Responsibilities Provide client-facing technical support via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Hull, North Humberside, England, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum … of 1 years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Technical Support Engineer

Hull, North Humberside, North East, United Kingdom
Reality Solutions Ltd
Job Title: Technical Support Engineer Location: Hull Salary: Up to £ 28,000 DOE Job type: Permanent/Full Time - 40 Hrs. Mon-Fri About the role: We are a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are looking for a Support Engineer to join our growing Technical Support team. The applicant must have experience working in a 1st line IT support role, have excellent customer service skills, be solution focused and be able to work to tight deadlines. The applicant will be required to travel so a full UK driving license and access to a vehicle insured for business use is required. A minimum … of 1 years' experience working within managed services support is desirable. The successful candidate will be involved in the day-to-day support of our client base at a 1st line level. Client facing installations will be undertaken as well as the introduction of new solutions that will improve business efficiency and effectiveness. You may be required to More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer - Newcastle

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Job Title: IT Engineer Location: Newcastle Salary: Up to £30,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients … administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years + of a 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer (NOC)

Redruth, Cornwall, United Kingdom
ISR RECRUITMENT LIMITED
Technical Support Engineer (NOC) Redruth, Cornwall Candidates must be eligible for SC Clearance Up to c£32,000 per year (+ £3.5K Shift-Allowance) The Opportunity: My client are a communications company and they are currently looking for a Technical Support Engineer to work within their Network Operations team. This role is a shift … shifts on a 4 on 4 off shift rota basis so you must be willing to work shifts. In this role you, will provide first class Customer Service and Technical Support covering both network infrastructure and customer facing equipment as well as covering IT, Networks, Firewalls, Satellite antenna systems and web traffic filtering rules. You will also monitor … operate and maintain the internal systems and databases within the Global Customer Support Centre, ensuring proactive management of process and procedures for the benefit of other team members and their customers. Skills and Experience: Practical experience of IP networking (CCNA/JNCIA etc.) is highly desirable In-depth technical knowledge of at least some of the following customer More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum (plus excellent company benefits)
Posted:

Technical Support Engineer

Saffron Walden, Essex, United Kingdom
In Technology Group
Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic … opportunity for someone who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

Technical Support Engineer

Saffron Walden, Essex, South East, United Kingdom
In Technology Group Limited
Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing team and play a key role in supporting end-users and SME infrastructures across multiple industries. Role Overview: As a Technical Support Engineer , you'll provide a mix of remote and onsite support to clients, handling everything from desktop issues to network troubleshooting and Office 365 management. This is a fantastic … opportunity for someone who thrives in a fast-paced, customer-centric role and wants exposure to a wide range of technologies. Key Responsibilities: Provide 1st line technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Technical Support Engineer Brecon (Hybrid) Up to £35,000 Full UK driving licence is required A long-standing IT Services business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Technical Support Engineer … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. … VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid

Carlisle, Cumbria, North West, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19521 Ref: 19521

Keswick, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical IT Support Engineer - 2nd / 3rd Line. Keswick Hybrid - 19587 Ref: 19587

Carlisle, Cumbria, United Kingdom
Hybrid / WFH Options
Recruitment Revolution
join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the … rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours … Per Week Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Merstham, Surrey, United Kingdom
Omega Resource Group
Technical Support Engineer Location: Redhill Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯
Employment Type: Permanent
Salary: GBP 40,000 Annual
Posted:

Technical Support Engineer

Redhill, Surrey, South East, United Kingdom
Omega Resource Group
Technical Support Engineer Location: Redhill Contract: Permanent We are recruiting for Technical Support Engineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a Technical Support Engineer, you will be responsible for 1st and 2nd line technical support on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role … Requirements – Technical Support Engineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. To provide 2nd line technical support and customer service for all technical service issues, across a multitude of technical solutions, utilising multi carrier bearers (Ka/Ku More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Graduate Software and Technical Support Engineer

Brighouse, West Yorkshire, United Kingdom
Futures
We’re looking for a hands-on, technically skilled Software & Technical Support Engineer to join our client’s dynamic team. This role blends software development with engineering support and mechanical design — perfect for someone who’s equally comfortable writing code and rolling up their sleeves in the workshop. You’ll work across product development, technical support, documentation, and customer engagement. This is an active, varied role that goes far beyond sitting behind a desk — you’ll have access to in-house tools and equipment to prototype, test, and refine your ideas. Occasional travel to customer sites and industry events adds even more variety to your day-to-day work. Key Responsibilities · Develop in … depth knowledge of our product range. · Deliver technical support to customers and internal teams, including troubleshooting and phone support. · Maintain and organize technical documentation. · Contribute to new software tool development (preferably in Delphi or C#). · Collaborate on product improvements and design updates with the engineering team. · Learn and apply mechanical design tools such as SolidWorks or More ❯
Employment Type: Permanent
Salary: £30000 - £31000/annum
Posted:

Technical Support Engineer

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
GPL Technologies
Position Title: Technical Support Engineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood … advertising firms.Our vision is to expand GPL's presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a Technical Support Engineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Surrey, United Kingdom
HSB Technical
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: (url removed) for … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness More ❯
Employment Type: Permanent
Salary: £34000/annum Plus a £3400 shift allowance
Posted:

Technical Support Engineer

Falmouth, Cornwall, South West, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer

Sunbury-On-Thames, London, United Kingdom
HSB Technical Ltd
Position: Technical Support Engineer Job ID: 2394/6 Location: Redhill Surrey Rate/Salary: £30-£34K +£3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12 hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a … of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical Support Engineer Typically, this person will act as a proactive Shift Engineer in a global Technical Support team, assisting in mentoring and guiding 1st … and 2nd line support teams to ensure quick and effective resolution of customer queries. Supporting the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer: •Strong commercial awareness More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer

Newbury, Berkshire, United Kingdom
BPL Business Media Ltd
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a Technical Engineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this Technical Support Engineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Power Systems Technical Support Engineer

East Grinstead, Sussex, United Kingdom
Rolls Royce
Job Description Job Summary: To become an integral part of the PowerGen Technical Support team. Providing Technical Support across all aspects of the Rolls-Royce Solutions power generation products and balance of plant associated with the complete power generation systems, from initial conception through to end of life of the products. With responsibility for the day … to-day Technical Support of the Sales solutions, aftersales and parts enquiries raised both internally and externally. Some Technical Support of the wider PowerGen Business unit may be required from time to time to cover annual leave, absence and periods of high demand. Primary product range will be Diesel, Gas power generation, mtu KPP and Battery … working with and ensuring that all HSQE requirements are met with all work that is carried out by the team.Ensure first class customer liaison including fulfilment of all reasonable Technical Support requests.Responsible for providing technical support in the first instance for Sales Solutions, aftersales support and our end user's and customer base on the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Technical Support Engineer

Kings Hill, Kent, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 38,000 Annual
Posted:

2nd Line Technical Support Engineer

ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … an outsourced/managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level … Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure within Azure. Analysing, troubleshooting, and resolving end user customer issues for Microsoft 365, MaaS360, McAfee, Sophos & Microsoft Teams Calling. Liaising with various 3rd party vendors to coordinate incident resolution. More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
Posted:

Graduate Technical Engineer, Technical Support, IT Engineer

Berkshire, England, United Kingdom
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Graduate Technical Engineer - Technical Support/IT Engineer Salary: £35,000 - £38,000 Location: Thames Valley Type: Full-Time | Graduate/Trainee Role About the Role Our clients are actively seeking talented and motivated Graduate Technical Engineers to join their expanding teams in a Graduate Technical Support and Graduate IT Engineer … is a fantastic opportunity for recent graduates who want to work with cutting-edge technologies including SaaS, Cloud, NLP, AI, Machine Learning, and Data Science . As a Graduate Technical Engineer , you will receive comprehensive training in software development, AI technologies, IoT, cloud applications, contact centre solutions, and more. This role is highly client-facing , combining your technical problem-solving skills with exceptional customer experience (CX) delivery. What You’ll Do as a Graduate Technical Engineer Provide technical support and troubleshooting for advanced software and cloud applications. Engage in software/web development using tools like Python, MATLAB, Git/GitHub . Collaborate with customers to maintain trust through timely communication and effective More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum
Posted:
Technical Support Engineer
the UK excluding London
10th Percentile
£27,750
25th Percentile
£31,000
Median
£35,500
75th Percentile
£42,500
90th Percentile
£52,500