Technical Support Engineer Jobs in the UK excluding London

Technical Support Engineer
UK > UK excluding London

The median Technical Support Engineer salary in the UK excluding London is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 365 395 580
Rank change year-on-year +30 +185 +88
Permanent jobs requiring a Technical Support Engineer 228 425 180
As % of all permanent jobs advertised in the UK excluding London 0.58% 0.60% 0.30%
As % of the Job Titles category 0.65% 0.63% 0.34%
Number of salaries quoted 159 360 104
10th Percentile £27,500 £25,000 £27,825
25th Percentile £30,500 £28,000 £30,375
Median annual salary (50th Percentile) £35,000 £35,000 £35,000
Median % change year-on-year - - +11.11%
75th Percentile £46,250 £40,000 £46,000
90th Percentile £55,600 £50,000 £50,000
UK median annual salary £34,500 £35,000 £35,000
% change year-on-year -1.43% - +7.69%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,324 67,152 53,648
% of permanent jobs with a recognized job title 90.60% 94.79% 89.25%
Number of salaries quoted 18,511 47,504 30,595
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +5.64%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £56,500 £52,500 £60,000
% change year-on-year +7.62% -12.50% -

Technical Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Technical Support Engineer in the UK excluding London.

Salary trend for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Technical Support Engineer in the UK excluding London over the 6 months to 14 May 2025.

Salary histogram for Technical Support Engineer in the UK excluding London

Technical Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK excluding London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +47 73 £42,000 +20.00% 39
South West +93 47 £31,000 -12.68% 13
North of England +20 40 £32,750 +2.34% 23
Midlands -14 31 £38,750 +10.71% 28
East of England +44 26 £37,500 -0.66% 10
Yorkshire +52 20 £30,500 -5.43% 12
North West +1 20 £47,250 +57.50% 8
East Midlands +8 19 £40,000 +45.45% 19
West Midlands +4 12 £26,000 -25.71% 7
Scotland +116 9 £31,000 +16.98% 2
Wales - 2 £31,250 - 6
Technical Support Engineer
UK

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 14 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Technical Support Engineer in the job title.

1 82 (35.96%) Problem-Solving
1 82 (35.96%) Social Skills
2 53 (23.25%) Customer Service
3 51 (22.37%) Firewall
4 49 (21.49%) Degree
5 42 (18.42%) Windows
6 41 (17.98%) Linux
7 37 (16.23%) CRM
8 32 (14.04%) Microsoft
9 31 (13.60%) Microsoft 365
10 28 (12.28%) Driving Licence
10 28 (12.28%) Windows Server
10 28 (12.28%) Security Cleared
11 27 (11.84%) Mentoring
12 26 (11.40%) HND
13 25 (10.96%) B2B
13 25 (10.96%) SC Cleared
14 23 (10.09%) VMware
14 23 (10.09%) JNCIA
14 23 (10.09%) CCNA
14 23 (10.09%) Cisco Certification
14 23 (10.09%) Hyper-V
15 22 (9.65%) JIRA
16 21 (9.21%) VMware Infrastructure
16 21 (9.21%) Test Automation
16 21 (9.21%) HNC
16 21 (9.21%) Continuous Improvement
17 20 (8.77%) SQL
17 20 (8.77%) VPN
18 19 (8.33%) Cisco

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.39%) SharePoint
2 7 (3.07%) Microsoft Exchange
3 1 (0.44%) Confluence
Applications
1 10 (4.39%) Microsoft Office
2 8 (3.51%) Microsoft Excel
3 6 (2.63%) AutoCAD
4 4 (1.75%) Chatbot
5 2 (0.88%) Autodesk Inventor
6 1 (0.44%) SOLIDWORKS
Business Applications
1 4 (1.75%) Dynamics NAV
Cloud Services
1 31 (13.60%) Microsoft 365
2 13 (5.70%) Azure
3 6 (2.63%) SaaS
4 4 (1.75%) AWS
4 4 (1.75%) Entra ID
5 2 (0.88%) GCP
5 2 (0.88%) OneDrive
6 1 (0.44%) Amazon CloudWatch
6 1 (0.44%) Azure ExpressRoute
6 1 (0.44%) Azure Monitor
Communications & Networking
1 51 (22.37%) Firewall
2 20 (8.77%) VPN
3 18 (7.89%) DNS
3 18 (7.89%) WAN
4 16 (7.02%) VSAT
5 11 (4.82%) LAN
6 9 (3.95%) DHCP
7 7 (3.07%) Internet
8 6 (2.63%) MPLS
8 6 (2.63%) Remote Desktop
9 5 (2.19%) Unified Communications
10 3 (1.32%) TCP/IP
10 3 (1.32%) VLAN
10 3 (1.32%) VoIP
11 2 (0.88%) Wi-Fi
12 1 (0.44%) HTTP
12 1 (0.44%) Network Security
12 1 (0.44%) SD-WAN
Database & Business Intelligence
1 11 (4.82%) MySQL
2 4 (1.75%) Metabase
3 2 (0.88%) SQL Server
4 1 (0.44%) NoSQL
Development Applications
1 22 (9.65%) JIRA
General
1 82 (35.96%) Social Skills
2 19 (8.33%) Presentation Skills
2 19 (8.33%) Telecoms
3 12 (5.26%) Inclusion and Diversity
4 11 (4.82%) Manufacturing
5 8 (3.51%) Analytical Skills
5 8 (3.51%) Finance
6 7 (3.07%) Back Office
6 7 (3.07%) Retail
7 6 (2.63%) Legal
8 3 (1.32%) Automotive
8 3 (1.32%) Organisational Skills
9 2 (0.88%) Advertising
9 2 (0.88%) Health Technology
10 1 (0.44%) Aerospace
10 1 (0.44%) Electronics
10 1 (0.44%) Local Government
10 1 (0.44%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.88%) Software Packaging
2 1 (0.44%) ServiceStack
Miscellaneous
1 28 (12.28%) Driving Licence
2 19 (8.33%) Satnav
3 10 (4.39%) Onboarding
4 7 (3.07%) Data Centre
5 6 (2.63%) Private Cloud
6 4 (1.75%) Linux Command Line
7 3 (1.32%) Analytical Mindset
8 2 (0.88%) Life Science
8 2 (0.88%) NHS
8 2 (0.88%) PACS
8 2 (0.88%) Self-Motivation
9 1 (0.44%) Client/Server
9 1 (0.44%) Cloud Native
9 1 (0.44%) Distributed Applications
9 1 (0.44%) Distributed Systems
9 1 (0.44%) Hybrid Cloud
9 1 (0.44%) PlayStation
9 1 (0.44%) Smart Meter
9 1 (0.44%) Video Conferencing
Operating Systems
1 42 (18.42%) Windows
2 41 (17.98%) Linux
3 28 (12.28%) Windows Server
4 12 (5.26%) Windows 10
5 8 (3.51%) Mac OS
6 7 (3.07%) Windows Server 2019
7 2 (0.88%) Unix
7 2 (0.88%) Windows Server 2016
Processes & Methodologies
1 82 (35.96%) Problem-Solving
2 53 (23.25%) Customer Service
3 37 (16.23%) CRM
4 27 (11.84%) Mentoring
5 25 (10.96%) B2B
6 21 (9.21%) Continuous Improvement
6 21 (9.21%) Test Automation
7 19 (8.33%) Scenario Testing
8 16 (7.02%) Commercial Awareness
9 14 (6.14%) Kalman Filter
9 14 (6.14%) Proactive Management
9 14 (6.14%) Web Filtering
10 12 (5.26%) Customer Experience
10 12 (5.26%) ITIL
11 11 (4.82%) Project Delivery
12 10 (4.39%) Statistics
13 8 (3.51%) Proactive Monitoring
14 7 (3.07%) Cybersecurity
14 7 (3.07%) Project Management
15 6 (2.63%) Mathematics
Programming Languages
1 20 (8.77%) SQL
2 11 (4.82%) PL/SQL
3 5 (2.19%) Python
4 4 (1.75%) C++
5 1 (0.44%) Go
5 1 (0.44%) Java
Qualifications
1 49 (21.49%) Degree
2 28 (12.28%) Security Cleared
3 26 (11.40%) HND
4 25 (10.96%) SC Cleared
5 23 (10.09%) CCNA
5 23 (10.09%) Cisco Certification
5 23 (10.09%) JNCIA
6 21 (9.21%) HNC
7 5 (2.19%) Microsoft Certification
8 4 (1.75%) A+ Certification
8 4 (1.75%) BPSS Clearance
8 4 (1.75%) Dell Certification
8 4 (1.75%) Master's Degree
8 4 (1.75%) MCP
9 2 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 14 (6.14%) SLA
2 3 (1.32%) COSHH
3 2 (0.88%) Accessibility
4 1 (0.44%) Cyber Essentials
System Software
1 23 (10.09%) Hyper-V
2 21 (9.21%) VMware Infrastructure
3 16 (7.02%) Active Directory
4 5 (2.19%) VMware ESXi
5 3 (1.32%) Virtual Machines
6 1 (0.44%) Docker
Systems Management
1 6 (2.63%) Proxmox
2 5 (2.19%) vCenter Server
3 3 (1.32%) Kubernetes
4 2 (0.88%) Autotask
4 2 (0.88%) Microsoft Intune
Vendors
1 32 (14.04%) Microsoft
2 23 (10.09%) VMware
3 19 (8.33%) Cisco
3 19 (8.33%) Salesforce
4 14 (6.14%) Siemens
5 12 (5.26%) Juniper
6 10 (4.39%) Dell
7 8 (3.51%) SAP
8 6 (2.63%) McAfee
9 5 (2.19%) Sophos
9 5 (2.19%) Ubiquiti
10 4 (1.75%) Google
11 2 (0.88%) Oracle
12 1 (0.44%) CheckPoint
12 1 (0.44%) Datto
12 1 (0.44%) WatchGuard