Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior TechnicalSupport Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technicalsupport to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking aTechnical SupportSpecialist to join its dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.About the Role:As a TechnicalSupportSpecialist, you'll be the go-to expert for resolving product-related issues and managing technical cases from start to finish. You'll take full ownership of your casework, ensuring timely, accurate, and high-quality outcomes for customers. Whether working independently or collaborating with senior specialists, your goal will be to deliver clear, effective solutions and maintain … strong communication throughout the process.Key Responsibilities: Act as the primary technical contact for support cases, managing the full case lifecycle Troubleshoot application behaviour, data inconsistencies, and integration issues Provide clear, consistent updates to customers during the resolution process Document findings and contribute to internal knowledge sharing Identify trends and collaborate on support process improvements Ensure service-level More ❯
Redhill, Surrey, England, United Kingdom Hybrid / WFH Options
Reed
IT TechnicalSupportSpecialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT TechnicalSupportSpecialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … infrastructure's dashboards, applying critical thinking to pre-empt and resolve issues before they impact operations. Diagnose and address software and hardware malfunctions using a systematic approach. Maintain both technical and end-user knowledge bases. Manage IT assets and procure IT peripherals. Collaborate and assist in the rollout of IT projects, both locally and with other teams. Train end More ❯
Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer SupportSpecialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
Just finished your engineering degree? Or maybe you've done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical Customer SupportSpecialist to join a global automation tech company that's serious about its products and customer … service. You'll be supporting clients across the UK and EMEA by answering technical queries, helping them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real … work from day one. What You'll Do Help customers choose the right sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide More ❯
TechnicalSupportSpecialist - Communications & Networking Technologies Join an innovative and forward-thinking technology company whose cutting-edge products are used across the globe. This is a fantastic opportunity to be part of a dynamic team working with market-leading solutions in the communications and networking space. I’m currently looking for a technically capable and highly communicative … individual who can confidently engage with end users, understand their needs, and provide outstanding support. Key Responsibilities: Provide technical pre- and post-sales support to clients, both remotely and in the field Understand complex technical requirements and develop tailored solutions Deliver training sessions and live product demonstrations to clients Build strong relationships with clients Ideal Background & Experience … Experience working with networked systems, telecoms, communications, RF, radio, WiFi, or similar technologies Strong problem-solving skills with the ability to translate technical challenges into effective solutions Excellent communication skills and the ability to engage confidently with technical and non-technical audiences Background in communications, customer support, network engineering or similar Military experience (Army, RAF, Navy More ❯
Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven TechnicalSupport Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest … in both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of supportMore ❯
Employment Type: Permanent
Salary: £24000 - £30000/annum
Posted:
Salary Guide
Technical Support Specialist the UK excluding London