DESK SIDE AND TECHNOLOGYSUPPORTANALYST Site-based role - 5 days a week in Bristol £35 per hour via Umbrella Initial 6-month contract 37.5 hours a week An active SC clearance is required for the role ABOUT THE CLIENT: Our client is a leading international organisation … delivering critical technology services across multiple sites. They are known for their professional environment and commitment to excellence in IT operations and support. Due to growing project demands, they are now seeking a Desk Side and TechnologySupportAnalyst to join their team and maintain their … high service standards. THE DESK SIDE AND TECHNOLOGYSUPPORTANALYST ROLE: As a key member of the regional 2nd line support team, you’ll take ownership of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech More ❯
DESK SIDE AND TECHNOLOGYSUPPORTANALYST Site-based role - 5 days a week in Bristol £35 per hour via Umbrella Initial 6-month contract 37.5 hours a week An active SC clearance is required for the role ABOUT THE CLIENT: Our client is a leading international organisation … delivering critical technology services across multiple sites. They are known for their professional environment and commitment to excellence in IT operations and support. Due to growing project demands, they are now seeking a Desk Side and TechnologySupportAnalyst to join their team and maintain their … high service standards. THE DESK SIDE AND TECHNOLOGYSUPPORTANALYST ROLE: As a key member of the regional 2nd line support team, you’ll take ownership of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech More ❯
Deskside & TechnologySupportAnalyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & TechnologySupportAnalyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯
Deskside & TechnologySupportAnalyst Fully Onsite – Manchester 6-Month contract – Inside IR35 - £34phr – 37.5 hours per week Must have current active SC Clearance Purpose of the Role: The Deskside & TechnologySupportAnalyst is responsible for the resolution of all 2nd Line incident and service … requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to best practice guidelines General troubleshooting of the … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain More ❯
IT Service Desk Analyst/1st Line SupportAnalyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line SupportAnalyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/1st Line SupportAnalyst Key Responsibilities: • Providing a professional and consistent level of Technologysupport to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time … and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line SupportAnalyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating More ❯
ROLE OVERVIEW Our client is currently looking for an IT SupportAnalyst to join a leading pharmaceutical company based in Liverpool. As the IT SupportAnalyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT SupportAnalyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT SupportAnalyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯
ROLE OVERVIEW Our client is currently looking for an IT SupportAnalyst to join a leading pharmaceutical company based in Liverpool. As the IT SupportAnalyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment … and management of these services. KEY DUTIES AND RESPONSIBILITIES: Your duties as the IT SupportAnalyst will be varied; however, the key duties and responsibilities are as follows: 1. Provide support to all users of the IT Business Services. 2. Log and resolve incidents, service requests, problems … and implement improvements in existing IT systems and procedures. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the IT SupportAnalyst, we are looking to identify the following on your profile and past history: 1. Degree in an IT related field (or equivalent More ❯
across the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and TechnologySupportAnalyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a … good understanding of technology and demonstrate excellent customer service skills. Key Deliverables/Responsibilities: Manage and prioritise all 2nd line incidents and requests according to defined SLAs (within specific regions) - ensure 100% adherence to RFS & INC best practice guidelines. General troubleshooting of the desktop computing environment based on service … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain More ❯
Role: Deskside & TechnologySupportAnalyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please … an Active SC Clearance to be considered* Experience Required Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & TechnologySupportAnalyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial More ❯
Role: Deskside & TechnologySupportAnalyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial iO have partnered with Engineering firm who are looking for SC Cleared Support professionals to join them on a contract basis. Please … application as soon as possible to avoid missing out. Essential: At least 4 years' experience in IT Service Management principles and processes 2nd Line Support experience High level of proficiency and knowledge of working in a Corporate IT environment Experience in working to (and exceeding) Service Level Agreements Desirable … apply to this role with your most up to date CV as I swill be calling through applications in order of receipt. Role: Deskside & TechnologySupportAnalyst Clearance: SC Cleared minimum, can take DV Location: Bristol Hourly Rate: £34 via Umbrella Contract Duration: 6 Months initial #J More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
TECHNOLOGYSUPPORTANALYST £25,500 Hybrid Working Bath office based with some remote working Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its … and much more, this is a place that really gives back on the effort you put in. Right now, were looking to recruit a TechnologySupport Analys t, to jump in with providing top quality technical support across the business and keep our colleagues free from tech … faults. The Role Working as part of our Service Desk Team, youll be L&Cs first contact for all our colleagues technical support needs. By assisting and sharing your knowledge youll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests More ❯
The Vacancy Are you a SupportAnalyst looking to join an organisation where what you do genuinely makes an impact? This is an opportunity to support key business systems that support our goal of positively impacting the health and wellbeing of the UK population. This role … sits within a part of the IT support team responsible for supporting multiple business areas and products. Your main focus will be will be acting as a second/third line support, working closely with the users, development team and technical services. We are a collaborative team, we … this sounds like something you want to be a part of then apply today! What you’ll do We believe in the power of technology to make healthcare faster, better, and more accessible to all, and therefore you will play a key part in supporting us in making it More ❯
The Vacancy Are you a SupportAnalyst looking to join an organisation where what you do genuinely makes an impact? This is an opportunity to support key business systems that support our goal of positively impacting the health and wellbeing of the UK population. This role … sits within a part of the IT support team responsible for supporting multiple business areas and products. Your main focus will be will be acting as a second/third line support, working closely with the users, development team and technical services. We are a collaborative team, we … this sounds like something you want to be a part of then apply today! What you’ll do We believe in the power of technology to make healthcare faster, better, and more accessible to all, and therefore you will play a key part in supporting us in making it More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver exceptional technical … support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and software issues promptly and More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver exceptional technical … support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and software issues promptly and More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver exceptional technical … support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and software issues promptly and More ❯
and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯
functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯
functional collaboration. This role is ideal for someone with a growth mindset, who thrives in dynamic environments and is eager to contribute to impactful technology solutions. As part of a global organization of over 1,700 employees, you will play a pivotal role in supporting and enhancing IT operations … across four major sites in the United Kingdom, while also engaging with diverse teams worldwide. Your work will directly support our mission of delivering seamless and innovative technology experiences across the business. Responsibilities Providing IT Tier-2 support to both deskside and remote staff, VIP and Execs. … resolution of issues. Writing, editing, and revising solution documents for new/updated software and hardware is an advantage Providing basic remote-guided infrastructure support, eg. HW checks, network port patching, storage disks swaps etc.. Projecting work and acting as liaison to other teams as needed Regular domestic traveling More ❯
Posted:
Salary Guide
Technology Support Analyst the UK excluding London
