1 to 25 of 35 Permanent Trend Analysis Jobs in the UK excluding London

Management, including major incident coordination, escalation, tracking, and resolution. (Required) Business Crisis Management, including triage, business impact assessments (Required) Problem Management, including root cause analysis, trend analysis, and preventative action planning. (Required) Service Level Management, including the development, monitoring, and reporting of SLAs and OLAs. (Required ...

incidents and governance enquiries, ensuring appropriate investigation and quality assurance. Maintain systems for recording, monitoring and reporting complaints, incidents, breaches and governance events, producing trend analysis, dashboards and reports for Boards, committees and clients. Monitor compliance with legislation, regulation, NHS requirements, contracts and policies, identifying gaps and coordinating … governance, data protection or compliance audits and producing action-focused reports. Experience managing complaints, incidents, investigations and formal responses. Experience producing reports, dashboards and analysis for senior leaders, Boards, committees or clients. Experience supporting business development, proposals, tenders, scopes of work and client relationship management. Ability to interpret legislation ...

ensures effective coordination of incident response activities, maintains clear and timely communication with internal stakeholders and clients, and drives continuous improvement through root cause analysis and incident trend reporting.Key ResponsibilitiesIncident Management & CoordinationLead the management of business incidents from identification through to resolution and closure.Coordinate cross-functional teams (operations … support resolver teams to ensure timely and effective resolution of incidents.Escalate issues appropriately where progress is at risk or impact is increasing.Root Cause Analysis & Continuous ImprovementLead or coordinate the completion of root cause analysis (RCA) for significant incidents.Ensure corrective and preventative actions are clearly defined, tracked, and implemented.Identify ...

achievement, alarm volumes, response times, staffing utilisation, absence trends, and customer service metrics, presenting findings and improvement plans to senior management.Lead the investigation, analysis and reduction of false alarms across all client accounts, identifying root causes and implementing corrective actions to improve service efficiency and reduce unnecessary emergency service … confidently with clients, senior leaders and external agencies.Advanced analytical skills with experience interpreting operational performance data and producing management reports.Experience using KPIs, SLAs and trend analysis to drive operational improvements.Excellent people management skills, including coaching, mentoring, performance management and succession planning.Strong problem-solving and decision-making capability under ...

Accountabilities Include : 1. Service Performance & Insight : - Develop impactful performance reporting and dashboards. - Create and refine KPIs and KRIs to support strategic initiatives. - Conduct trend analysis and generate insightful reports. 2. Data Management & Reporting : - Enhance the quality and consistency of operational data. - Streamline reporting processes and automate reporting tasks. ...

service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product and wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll … process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause Analysis and post-incident reviews, ensuring actions, owners and due dates are clearly documented. Track corrective and preventative actions through to completion, escalating blockers where ...

ecosystems, with the ability to engage effectively with technical delivery teams. Reporting & Analytics: Strong analytical capabilities with experience producing and presenting service performance reports, trend analysis and management information. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical stakeholders. ...

value streams to ensure improvement in client, partner and employee sentiment. Conducting thorough investigations to identify the underlying causes of recurring incidents, utilizing data analysis and collaboration with technical teams. Effectively managing and communicating known Errors, ensuring that supporting work-arounds are documented as knowledge and communicated … criteria: Understanding of wider ITSM processes such as incident, change and release management, and how they interact with problem management. Exposure to reporting and trend analysis, with experience using data to identify recurring issues and improvement opportunities. Awareness of financial services or regulated environments and associated risk, governance ...

into account local requirements, global regulation and wider policy Analyse spends, connections and carrier data to drive business decisions aimed at cost reduction and trend analysis Review carrier invoices for errors, bill shock and to identify any trends or patterns related to usage Assist the mobile service management ...

good understanding of domain business process - review and approve all application changes resulting from problem management assessing business risk and impact Participate in incident analysis and problem resolution where expertise is required and/or where the issues are complex or impact multiple processes (3rd line consultancy … line resolution). Participate in trend analysis of all incidents and Root Cause Analysis of Major/Top incidents Drive resulting improvements preventing reoccurrence by either technical refactoring that can be absorbed in project releases or propose changes for budget approval. Drive Compliancy controls for the delivery ...

Configuration management and standards automation using Ansible or equivalent tooling – Preferred; Experience of using or implementing monitoring solutions using Elastic – Preferred; Operational reporting, issue trend analysis and the development of actionable dashboards to support service improvement – Preferred; Experience of working across a broad range of systems, technologies … improve the quality, relevance and routing of alerts so that operational issues can be detected and acted upon quickly. Contribute to root cause analysis, problem management and continuous improvement activity by identifying recurring patterns, gaps in observability and opportunities for automation. Build and Implementation Provide specialist guidance to teams ...

succession planning. Provide actionable insights and recommendations to HR and business leaders to improve workforce productivity, engagement, and organisational performance. Develop predictive analytics and trend analysis to support future workforce planning and business forecasting. Create executive-level reports and presentations, translating complex data into meaningful business insights. SuccessFactors ...

equivalent). Experience with CAFM/CMMS systems, digital asset platforms, asset registers and asset information governance frameworks. Strong analytical capability, including data interpretation, trend analysis and reporting. Ability to convert contractual, technical and operational requirements into meaningful insight outputs. Understanding of live performance data, predictive analytics ...

complex datasets into clear, actionable management information and partnering with stakeholders across IT and the wider business. In this role, you'll provide insightful analysis and reporting to help drive portfolio performance and support key strategic decisions. You'll generate and develop reports using business platforms within … date reporting under strict deadlines. A key part of the position is maximising SAS Viya to deliver high-quality reporting and analysis, alongside regular weekly and monthly data extraction and reporting cycles. You'll use both internal database sets and SAS database mining software to develop solutions that meet ...

asset correlation. Automate vulnerability reporting and remediation tracking using Python, REST APIs (Qualys/Tenable API), or ServiceNow workflows. Conduct threat-informed vulnerability analysis: monitor NVD, CISA KEV, vendor security advisories, and threat intelligence feeds to identify exploitable CVEs requiring emergency response. Lead response to zero-day vulnerabilities: assess … Manage cloud vulnerability posture: AWS Inspector, Microsoft Defender for Cloud, or Prisma Cloud for hybrid cloud environments. Produce monthly VM programme dashboards, KPIs, and trend analysis for CISO and management review. Act as L2 escalation for L1 analysts; mentor team members and review scan configurations and reports. Lead ...

provide technical oversight on regulatory projects Lead the complaints handling process using the Internal Disputes Resolution Process where necessary and provide reporting and trend analysis to stakeholders. Reviewing calculations, validating data and supporting the core Member Services teams with high value, sensitive or technically complex cases. Keep … technical expert of team specific processes including system specifications, data, Scheme rules and procedures. Review the technical aspects of bulk project work, including data analysis, individual and bulk calculations and system updates. People management duties, as required. Compliance with Data Protection/Health and Safety/Quality Management processes ...

improvement. Awareness of how AI and automation can be applied responsibly in an IT support environment, including prompt writing, knowledge article improvement, ticket summarisation, trend analysis and productivity enhancement, with a clear understanding of data privacy, cyber security and human validation requirements. What ...

data mapping, migration, validation and testing activities. Support integration of SuccessFactors data with existing Power BI reporting and legacy HR data to maintain historical trend analysis. Ensure data quality, accuracy and consistency across reporting solutions. Support reporting through SuccessFactors implementation, go-live and post-go-live activities. What ...

skills, with the confidence to appropriately challenge and influence colleagues at different levels. Strong analytical, investigative and problem-solving skills. Experience producing management information, trend analysis and governance reporting. Excellent organisational skills with the ability to manage competing priorities. Ideally, youll hold a recognised data protection or privacy ...

associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational stakeholders to ensure effective resolution of hardware and software issues … engineering, and operations. Support capacity planning, resource forecasting, and service readiness , ensuring resilience across peak operational periods. Produce regular performance reporting including dashboards, trend analysis, and improvement roadmaps . What We're Looking For Essential Experience Proven experience within transport, ticketing, or revenue collection environments . Experience managing ...

recording all troubleshooting steps and information in the IT Service Management tool.Generate system and component capacity management reports on a weekly basis and conduct trend analysis.Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services.Providing advanced technical support to other department teamsEnsure all systems ...

incident, problem and major incident processes through effective monitoring and analysis. Establish observability standards and best practices across technology teams. Drive continuous improvement through trend analysis and service performance data. Support service transitions, ensuring observability is Embedded from day one. Act as the subject matter expert for observability … application performance monitoring. Hybrid technology environments incorporating on-premise and cloud platforms. Service availability, resilience and operational performance improvement. Incident management, root cause analysis and continuous improvement initiatives. Experience supporting technologies such as Azure, VMware, Hyper-V, Veeam, dHCI platforms and enterprise infrastructure environments would be highly advantageous. What ...

What you’ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional ...

programmes· Lead the enhancement, delivery and adoption of data and digital capability for CPS· Develop business performance management and risk reporting, tracking business performance trend analysis against plans and address issues promptly and efficiently.· Manage all Stakeholder and Customer relationships, including NH, CP and road users.· Prepare ...

investigations, validation activity and cross-functional improvement projects. Partner with manufacturing and process engineering teams to develop, qualify and optimise robust processes. Use data, trend analysis and structured problem-solving to identify variation, failure modes and opportunities for process improvement. Create, review and approve IQ/OQ/… Strong working knowledge of ISO 13485, ISO 14971 and 21 CFR Part 820/QMSR requirements. Demonstrable experience in non-conformance investigation, root cause analysis, CAPA, risk management and validation. Strong understanding of process capability, inspection, measurement systems and process improvement methodologies. Proven ability to use data to influence ...