Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Corecruitment International
office 2 days a week. We would love to speak to IT mangers that have a background in hospitality and therefore understand EPOS, stock, workforcemanagement platforms and payment systems. You will support the business with daily issues, regular projects and work closely with 3rd party suppliers. This is a more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Accenture (Uk) Limited
Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforcemanagement software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »
within budgetary constraints. Reporting to the 111 Senior Scheduling and Planning Analyst, the role involves the upkeep and optimization of schedules within the NICE WorkforceManagement system, focusing on accuracy, efficiency, and meeting patient service levels. A day in life of Resource Coordinator Build approved shifts and work patterns in … collaboration with Scheduling Analysts. Preform WFM reporting, analysis, and administrative task related to staffing and scheduling functions. Proactively provide shift schedules and plans that align with expected demand profiles. Maintain accurate records, including sickness and annual leave records. Undertake clerical duties and general administration services professionally and in a timely more »
North Ferriby, North Humberside, North East, United Kingdom Hybrid / WFH Options
ClearCourse
effectively. Self-motivated with a results-oriented mindset and a drive to achieve targets. Familiarity with the software industry and/or experience in workforcemanagement is a plus. ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Orb Recruitment
and systems Plan, coordinate, and execute engineering projects from concept to completion, ensuring they meet quality, budget, and timeline requirements Improve productivity through effective workforcemanagement Research and execute R&D projects inline with company objectives Responsible for creating effective departmental processes and controls in line with QMS Ownership & accountability more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
and Heads of Department on Tactical Planning activities, providing expert knowledge on working time directives, scheduling best practices, and efficiency opportunities. Administer and optimise WorkforceManagement tools (including NICE and CX One), providing training and support to colleagues. Support scenario modelling, mitigation planning, and schedule creation during the Tactical Planning … Resource Planning Cycle by representing tactical planning opportunities and ensuring an aligned cycle of service. Experience and Qualifications Essential Experience working with WorkforceManagement (WFM) systems, preferably NICE. Strong negotiating skills with an ability to influence stakeholders. Experience working in a contact centre environment and understanding the Multi-Channel Resource more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
you support and schedule for. Full training will be provided. Preferred Skills, Qualifications and Experience Experience in contact centre planning methods. Experience of using WFM tools and systems, Nice IEX is preferred. Ability to create and maintain accurate schedules. Skilled in schedule optimisation. Strong decision making skills. Confident in communicating … scheduling leads and all contact centre management to coordinate all on and off contact activities to ensure service levels are maintained. Implementing and maintaining workforcemanagement software and tools to facilitate accurate scheduling and reporting. Reviewing and optimising schedules across multiple teams. Suggesting and implementing solutions to enhance resource productivity more »
actions for each change to ensure effective resolution in the agreed timeframe. YOUR KEY SKILLS: Central Services: All aspects of the Central Services: Recruitment, WorkforceManagement (Permanent & Contingent), Learning & Knowledge Management, Payroll, Expense Payments, Accounts Payable, General Ledger, Legal & Audit, Procurement, Corporate Communications Central Solutions: Peoplesoft, Workday, SAP 4Hana, SAP more »
Field Scheduling Specialist (WorkforceManagement) Make your application after reading the following skill and qualification requirements for this position. Newcastle, NE12 8BU Full-time Salary: Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift more »
Wigan, Greater Manchester, Garswood, Merseyside, United Kingdom
In Technology Group
solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/WorkforceManagement Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
First Recruitment Group - IT
people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, MyPay+ and workforcemanagement solution, Operam. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Field Scheduling Specialist (WorkforceManagement) Newcastle, NE12 8BU Full-time Salary: Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off … to take the initiative and set priorities. Ability to manage different tasks at the same time. Tech savvy and a quick learner Experience using workforcemanagement programs such as Oracle Field Service Cloud (previously TOA) highly preferable Benefits Package: At Verisure, we value our team members and offer a comprehensive more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
The Venari Limited
capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforcemanagement solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/WorkforceManagement systems Fantastic opportunity to join a data/insights company who work with some of the worlds leading retail brands. They are on the … final checks once the job has been completed, prior to the beginning of the billing process. The successful candidate will have; Experience working with WorkforceManagement & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear more »