6 of 6 Permanent Workforce Optimisation Jobs in the UK excluding London

understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive ...

understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive ...

understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive ...

understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive ...

work and our customer requirement, candidate are required to hold DV clearance DXC Technology is looking for an experienced Account Resourcing Lead to support workforce planning and delivery across a secure, high-profile client environment. This is a critical, site-based role responsible for ensuring the right skills … right time to meet client demand, working closely with account leadership, delivery teams, and recruitment. As Account Resourcing Lead, you will take ownership of workforce planning, demand management, and fulfilment across the account. You will act as the key link between delivery, Talent Acquisition, and business stakeholders, ensuring resourcing ...

Conduct performance reviews, career development plans, and regular 1-2-1s. Support recruitment, onboarding, and skills development. Manage resource allocation, capacity planning, and workforce optimisation. Provide technical leadership across infrastructure projects and operational services. Contribute to problem-solving, architecture reviews, and continuous improvement initiatives. Build strong relationships with ...