3 of 3 Permanent Workforce Optimisation Jobs in the UK excluding London

Salesforce Solution Architect who specialises in Service Cloud and the broader service domain , including digital engagement, contact centre transformation, omni-channel service operations and workforce optimisation . You will own endtoend architecture for complex serviceled programmes, define target operating models enabled by Salesforce, and guide clients through modernising ...

Business Analyst – Workforce Management (WFM) Review Programme Overview We are seeking two experienced Business Analysts to support a strategic Workforce Management (WFM) transformation programme across 12 UK contracts. This programme will conduct a comprehensive review of WFM practices, processes, systems and usage, with the objective of defining future … potential system-wide deployment or market re-procurement exercise. This is a high-impact opportunity to shape operational performance, financial efficiency and workforce optimisation at scale. Key Focus Technology solutions mapping, systems analysis and requirements translation aligned to business needs. Key Responsibilities Analyse current WFM systems usage across ...

Employment Type: Full Time, Hybrid (2 days WFO/3 days WFH) Deadline For Applications: 31st March Reference Number: TBH49 About Us At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting … evolve the performance management framework, supporting leaders through objective setting, reviews and calibration. Advise on complex performance, capability and employee relations matters. Lead strategic workforce planning and act as a trusted advisor on organisational design and change. Use people metrics and data to inform decision‐making and track outcomes. ...