SAP Service Delivery Manager
- Hiring Organisation
- JCB
- Location
- Uttoxeter, Staffordshire, United Kingdom
- Salary
- £ 80 K
lifecycle management· Ensure all SAP outages or service degradations are logged, communicated to stakeholders, and that system validation is completed post‐resolution· Partner with product owners and stakeholders to agree and provide SAP resources required to deliver key strategic initiatives· Oversee incoming SAP support tickets, ensuring appropriate prioritisation, tracking … complex operational processes· Possess a strong technical background, enabling effective engagement with both functional and technical SAP teams· Are proactive and solutions‐focused, taking ownership and anticipating issues before they arise· Are client‐focused, with the ability to balance service excellence and business priorities· Thrive in an ever‐changing ...