1 of 1 Permanent Resource Allocation Jobs in the Vale of Glamorgan

ongoing training and development. Ensure all IT services are delivered efficiently, meeting or exceeding SLA targets. Oversee the escalation process for critical incidents and client concerns. Monitor and optimize resource allocation to ensure project and support ticket deadlines are met. Act as a point of escalation for key clients, ensuring satisfaction and building long-term relationships. Collaborate with More ❯