Senior IT Technician
- Location
- Wadhurst, England, United Kingdom
Work pattern: Hybrid, 3 days per week from the office (during probation full-time from the office) Driving licence: Required Role Purpose The Senior Technician is responsible for delivering advanced technical work across client onboarding, projects, platform integrations, migrations and escalated support issues. The role ensures client environments … managed support model. The role is accountable for technical delivery quality, risk identification, client communication, escalation handling, documentation and successful handover into support. It is not a day-to-day helpdesk management role, but it does provide senior technical guidance, mentoring and escalation support to technicians. Working Pattern ...