2 of 2 Permanent IT Support Engineer Jobs in Wakefield

IT Support Engineer (2nd/3rd Line) CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us: CO Manufacturing is the manufacturing hub of … hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: We are looking for an experienced IT Support Engineer who can handle both 2nd and 3rd line support. You will be the person that mentors our 1st line engineer and who they turn … complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management More ❯

IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us: CO Manufacturing is the manufacturing hub of the … within a business that values hard work and new ideas. About the Role: The role is aimed at someone with at least 1-3 years’ experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to … Group companies may also be required. Other key responsibilities include: Initial point of contact for users Troubleshooting and resolving common and reoccurring issues under the guidance of the senior support staff Escalate complex and unresolved tickets Supporting the administration of Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint More ❯