2 of 2 Permanent ITIL Jobs in Wakefield

D365 Contact Center Ops Consultant

Hiring Organisation
Experis
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
documentation and functional design capability. Working knowledge of ALM and DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer ...

Service Delivery Manager

Hiring Organisation
Neoci Ltd
Location
Wakefield, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 per annum
delivery of upsell and revenue-enhancing opportunities Profitable, cost-effective service delivery Consistent SLA performance alongside visible service maturity and evolution Experience & Qualifications ITIL v4 Foundation essential, additional ITIL certifications advantageous Minimum 2 years’ experience in a customer-facing Service Management role Background within IT, Managed Services, or Telecoms Experience ...