7 of 7 Permanent CRM Manager Jobs in Wales

quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we’re looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who’s both strategic and hands-on—comfortable diving into … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization … strategy—bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯

quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into … passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement, and personalization … strategy-bringing structure, insights, and innovation to our CRM and CDP initiatives. Reporting to the Director of Marketing Analytics, they will partner closely with Marketing, Loyalty, and Product to drive customer growth, retention, and engagement through intelligent data use. Duties and Responsibilities: Build and maintain models for customer lifetime value (CLV), churn prediction, RFM scoring, and segmentation using Python More ❯

Social network you want to login/join with: We are seeking a CRM and Loyalty Manager to spearhead the creation and execution of our client’s loyalty program. In this position, you'll play a key role in boosting customer loyalty, improving retention rates, and fostering repeat business. You'll collaborate closely with marketing, sales, and … IT departments to deliver an exceptional loyalty program tailored for our customers. Key Responsibilities: Lead the launch of a new CRM system and loyalty program. Analyse customer data and market trends to design and refine loyalty initiatives. Partner with marketing, sales, IT, and external vendors to deliver and promote an engaging program. Track performance metrics and adjust strategies to … Collaborate with internal teams to achieve shared goals using data-driven insights. Key Skills Bachelor's degree in Marketing, Business Administration, or a related discipline. Demonstrated success in a CRM & Loyalty Manager role or similar position. Proven track record in designing and managing effective customer loyalty programs. Strong grasp of customer segmentation and targeting methodologies. Skilled in More ❯

col-wide Job Description: Salary: £50,000 per annum Working Model: 100% remote | Optional office meet-up 1x per month Overview A fantastic opportunity has arisen for an experienced CRM Systems Manager with strong Dynamics 365 (CE/CRM) and Power Platform experience to take full ownership of a critical CRM system for a forward … to attend monthly meet-ups at the organisation’s office in London. Key Responsibilities Act as the D365 CE Product Owner and subject matter expert for the charity’s CRM and portal, overseeing day-to-day functionality and long-term improvements. Lead on basic configuration, testing, user support , and Power Platform enhancements (Power Automate, Power Apps). Collaborate cross … functionally to increase adoption and embed the CRM system across departments. Manage third-party supplier relationships, system licences, and support contracts. Shape and implement the CRM strategy , ensuring alignment with the charity’s digital and operational objectives. Oversee data integrity, compliance (including GDPR), and user training. Support portal integrations and contribute to ongoing system development initiatives. Ideal Candidate More ❯

col-wide Job Description: Salary: £50,000 per annum Working Model: 100% remote | Optional office meet-up 1x per month Overview A fantastic opportunity has arisen for an experienced CRM Systems Manager with strong Dynamics 365 (CE/CRM) and Power Platform experience to take full ownership of a critical CRM system for a forward … to attend monthly meet-ups at the organisation’s office in London. Key Responsibilities Act as the D365 CE Product Owner and subject matter expert for the charity’s CRM and portal, overseeing day-to-day functionality and long-term improvements. Lead on basic configuration, testing, user support , and Power Platform enhancements (Power Automate, Power Apps). Collaborate cross … functionally to increase adoption and embed the CRM system across departments. Manage third-party supplier relationships, system licences, and support contracts. Shape and implement the CRM strategy , ensuring alignment with the charity’s digital and operational objectives. Oversee data integrity, compliance (including GDPR), and user training. Support portal integrations and contribute to ongoing system development initiatives. Ideal Candidate More ❯

National Dance Company Wales (NDCWales) are embarking on a new journey to connect audiences to their work. This year it will implement a new Customer Relationship Management (CRM) and ticketing platform and upgrade its website to ensure integration with these services. The project will deliver integration between website and CRM, with a key strategic objective to improve overall … user experience, save staff time and enable effective audience insight and analysis. NDCWales is seeking a Project Manager to oversee the two strands of the project (CRM and website), starting in July 2025 and ending in February 2027. As the Project Manager, you will be a highly organised leader with experience in the development and … implementation of CRM and website initiatives. You will have a clear understanding of customer data processing and have first-hand experience of using and managing CRM systems, preferably for an arts company with both a box office and engagement strands. You will be well versed in website mapping and be willing to do in-depth customer research to More ❯

Social network you want to login/join with: Customer Relationship Management Manager, newport col-narrow-left Client: Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: ? Technical CRM Automation Manager (Braze) I'm currently working with … a fast-scaling organisation that’s looking to bring on a Technical CRM Automation Manager to join their growing CRM team. This is a fantastic opportunity for someone with deep Braze experience to take ownership of automation and campaign execution across multiple channels. The CRM Function You'll be part of a ~6-person CRM team, reporting to the Head of CRM, with a focus on lifecycle communications. The culture is collaborative, hands-on, and very data-led. The Role This role is ideal for someone who enjoys getting into the technical detail of lifecycle automation and working with Braze’s full suite of tools. Key responsibilities include: Owning automated journeys and campaign More ❯