Service Delivery Manager - ITSM ITIL
- Hiring Organisation
- Operations Resources
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum, Negotiable
Service Delivery Manager – IT Managed Services Location: Cardiff (3 days office based, 2 days remote + occasional client site meetings) Salary: Negotiable on experience around £35000 Role overview We are seeking an experienced Service Delivery Manager (SDM) to join our IT Managed Services team. Reporting to the Director … proven expertise in applying the ITIL framework. Demonstrable experience in customer-facing leadership roles, with the ability to build rapport and maintain long-term client relationships. Strong analytical and data-driven approach to problem-solving and service improvement. Experience in managing suppliers and engaging with customer executives ...