1 to 25 of 42 Permanent Continuous Improvement Jobs in Wales

executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also … implementation of sustainable solutions to prevent recurrence. Vendor & Partner Performance Management Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery. Continuous Improvement & Service Optimization Identify trends, risks, and improvement opportunities ...

vision and strategy. Working closely with senior stakeholders, you will ensure alignment between IT and wider business goals, while driving innovation, operational excellence, and continuous improvement across all technology functions. You will lead a multi-disciplinary IT team, oversee infrastructure and applications, and play a hands … supplier management, and budget control. Key Responsibilities: Develop and deliver the organisation’s IT strategy aligned to business objectives Lead the design, implementation, and continuous improvement of technology solutions Manage and mentor the IT team, fostering a high-performance and collaborative culture Oversee IT infrastructure, applications ...

partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle … will work closely with Product Owners, developers, testers, designers and other analysts to translate business problems into structured requirements, supporting incremental delivery and continuous service improvement. You will not be expected to independently own large workstreams; instead, you will contribute as part of a supportive, multidisciplinary team, with guidance ...

updates for governance groups, including committees, programmes and executive forums. Support business case development by contributing analysis on benefits, risks and operational impacts. Continuous Improvement and Research Conduct research, benchmarking, feasibility studies and evaluation activities to support continuous improvement of digital services. Facilitate postimplementation … reviews and lessonslearned exercises to inform future delivery across the Digital Directorate. Review service development proposals and provide expert feedback on improvement methodologies and project management practices. Person Specification Qualifications and Knowledge Essential Degree or equivalent professional/managerial qualification. Experience of change management or equivalent experience. Experience ...

lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands … service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global ...

description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with … live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies ...

Contributing to decisions and directions in a collaborative team environment, including but not limited to estimations, product planning, user stories (requirement) creation Applying a continuous improvement mindset to identify and explore opportunities to improve processes and ways of working Engage with Leads across IT, to drive … department strategic vision and collaborate on wider initiatives Horizon scanning and continuous research on emerging DevOps principles and best practices. Person specification Essential Strong understanding of DevOps principles and experience of working in a DevOps or iterative development culture. Excellent knowledge and proven experience implementing continuous integration ...

test-first, and risk-based testing approaches Design and oversee scalable test automation frameworks and coding standards Support Agile delivery, including backlog refinement and continuous improvement Collaborate with stakeholders to translate technical concepts into clear business outcomes Ensure compliance with governance, security, and regulatory standards Key Requirements ...

technical product owner, contributing to medium-long term strategy Support and guide cross-functional teams in selecting appropriate solutions Promote knowledge sharing and continuous improvement across teams Ensure alignment with architectural standards, security, and governance Contribute to technology strategy, roadmaps, and planning activities Collaborate with stakeholders ...

Quality, Delivery, and Cost to ensure alignment with business and project objectives. Analyse data trends and patterns to identify risks, bottlenecks, and opportunities for continuous project and process improvement. Present analytical findings, insights, and performance updates to both technical and non-technical stakeholders through clear reports, dashboards, and visualizations. … ensure data accuracy, consistency, and alignment with project goals. Manage stakeholder communications by providing regular updates on project deliverables, milestones, and performance metrics. Drive continuous improvement of data management processes, including automation of data collection, reporting workflows, and dashboard optimization. Create, document, and maintain Standard Operating Procedures ...

role The Test Analysts will take responsibility for executing test plans and test scripts, validating system behaviour, identifying defects, and contributing to the continuous improvement of testing processes, whilst ensuring that bugs and any other issues are identified before changes are put into the live environment. ...

small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios, cyber resilience scenarios). Shape team capability, drive continuous improvement and support professionalisation of ESRMs analytical approach. Strategic and Tactical Risk Support Lead thematic/strategic risk assessments for priority business areas … activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent ...

role ensures that projects are delivered safely, on time, within budget, and to the required quality standards while maintaining strong client relationships and driving continuous improvement This is a hybrid working role, which will allow you to work from home with the expectation to travel to customer ...

driving licence What does success look like: Delivering month on month sales against assigned target. Effective collaboration and communication both internally and externally. Continuous improvement in account acquisition strategies, processes, and documentation. Maintaining strong relationships with clients and ensuring a positive reputation for the company ...

best possible care for our patients and donors. At Velindre University NHS Trust we aim to foster a culture of discovery, collaboration, and continuous improvement. We will achieve this by embedding research and innovation into everything we do, to deliver meaningful, measurable impact for our patients and communities. ...

future organisational needs.* Monitoring system performance post-migration, proactively identifying areas for optimisation and improvement within the new cloud environment.* Contributing to continuous improvement initiatives by recommending new tools or methodologies that enhance efficiency or reliability within the data engineering function. Data Engineer - What will ...

minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident & Problem Resolution: Drive post-incident reviews, ensuring vendors deliver high-quality RCAs, identify root causes, and implement effective preventive actions. Problem Management … delivery strategies. Reporting & Recommendations: Provide IT leadership with comprehensive reports and actionable insights on vendor performance, incident prevention, problem resolution, and overall service quality. Continuous Improvement: Collaborate with the wider IT team to identify opportunities for process enhancements and lead initiatives to continuously improve incident and problem ...

service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with … diverse audiences A naturally analytical approach, able to lead investigations and deliver preventative solutions Strong leadership and mentoring capabilities, with a proactive attitude to continuous improvement Benefits: 25 days annual leave plus bank holidays Retirement Savings Plan (pension) with Aviva: 5% employee contribution, doubling your contribution ...

defects within software and deployment processes. Create and maintain clear technical documentation. Support and mentor junior team members. Contribute to lessons learned, retrospectives, and continuous improvement initiatives. Explore and adopt emerging technologies to enhance DevSecOps capabilities. Skills & Experience Essential/Strongly Preferred: Solid understanding of the full … passion for delivering high-quality, secure software solutions. xkybehq You will enjoy working collaboratively, adapting to new technologies, and contributing to a culture of continuous improvement. To find out more about Computer Futures please visit ...

interface to senior Defence stakeholders and accreditation bodies Lead multi-disciplinary technical teams and specialist suppliers in a "one team" delivery model Drive continual improvement across automation, monitoring and service efficiency About You You will bring: 5+ years' experience in related position. Ideally a senior technical leadership role ...

competitive Civil Service Pension with an employer contribution of 28.97%. Opportunities for personal and professional development. Supportive environment for learning new skills and continuous improvement. Personal and Team Development: Drive your own training and self-development. Promote and adhere to our values and Civil Service Values. Guide ...

with a DevOps mindset * Apply best practices including CI/CD, automated testing, and clean code principles * Operate within an agile team, contributing to continuous improvement and technical decisions * Ensure solutions meet security, performance, and quality standards Skills Required: * Strong commercial experience with Angular (essential) * Experience ...

governance, service performance, and risk. Manage relationships with suppliers and delivery partners. Ensure network services meet targets for availability, resilience, capacity, and security. Drive continuous improvement through standardised processes and digital-first practices. Assess new technologies, risks, and capability gaps to inform future strategy and investment. Support ...

experienced 3rd Line Engineer to step into a leadership role that blends hands-on technical expertise with people management, operational oversight, and continuous improvement. What you'll be doing: As the 3rd Line Team Leader, you'll provide day-to-day leadership, coordination, and accountability across a high-performing … responsibilities. Cross -Functional Collaboration Work closely with Service Desk leadership, project teams, and security teams. Participate in handovers, operational reviews, and service discussions. Continuous Improvement Identify opportunities to streamline workflows and improve efficiency. Promote consistency, accountability, and high-quality service delivery. Support documentation, process development, and knowledge ...

responsible for governing and delivering effective incident and problem management. You will ensure processes are consistently applied, monitored, and aligned to organisational goals, driving continuous improvement through robust root cause analysis and preventative actions. You will lead a team of internal resources and external partners, providing direction ...