7 of 7 Permanent Customer Experience Jobs in Wales

career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further capitalise on their explosive growth over the last few years. The role offers … Head of Support within a short period of time for those wishing to grow their career. Role Overview We are looking for an experienced Customer Support Manager/Head of Support to lead and develop our customer support function in a fast-growing online marketplace. You will ...

Market Leading Client is seeking an Onboarding Account Manager to support existing clients and contribute to business growth. The organisation delivers multi-channel customer interactions, including voice, live chat and digital solutions, to businesses across a range of sectors. This role sits at the intersection of client engagement, sales … support and solution design, with a strong focus on demonstrating value through technology-enabled customer experience solutions using AI. The role: The Onboarding Account Manager will work closely with Sales, Account Management and Technical Teams to ensure clients maximise the value of existing services while supporting the acquisition ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

description: About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, PostgreSQL DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (3+ years experience) Proficiency in writing maintainable, optimised and scalable code. Strong knowledge of object-oriented programming ...

growth, we're actively seeking a Head of Account Management for our Northern region who isn't just experienced but is also dedicated to customer success and service excellence. This role is pivotal to our strategic objectives and reports directly to senior leadership. Following the outstanding success … Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning. Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding ...

quality software solutions iteratively in sprints. Ensuring high quality product deliver through close collaboration and reviews, developing to the coding standards. Essential Skills/Experience Experience designing and developing complex web applications In-depth knowledge of C# ASP.NET MVC development. Understanding of software development best practices … design patterns. Experience writing unit tests. Familiar using version control systems (GIT & Azure) In-depth knowledge of JQuery and AJAX. Good knowledge of SQL Server databases and SQL queries. Desirable Skills/Experience: In-depth knowledge of frontend web development using HTML, JavaScript and CSS. ReactJS or KnockoutJS ...

Connect API. You will own the roadmap to develop our APIs and will need to make important prioritization decisions to meet current and future customer needs (including fit-for-use for LLMs). Key to the role will be working with the API Architect and development team to ensure … engineering, product, marketing, sales and support teams and customers across the globe to ensure smooth product development, go-to-market and day-to-day customer experience. KEY DUTIES AND RESPONSIBILITIES Champion the customer perspective, gathering feedback to inform API product decisions. Own and prioritize the product roadmap ...