17 of 17 Permanent Customer Experience Jobs in Wales

Customer Service Specialist Are you a natural problem-solver who enjoys helping others and delivering exceptional service? Do you thrive in a fast-paced, supportive environment where no two days are the same? Are you looking for a company that values its people and offers real opportunities for growth … development? We’re working with a business that puts customer experience at the heart of everything they do. This is an office-based role where your customer service, administration, and data entry skills will come together to create a seamless and professional experience for every customer. ...

About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, Meilisearch DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (2+ years experience) Experience and understanding of NodeJS (2+ years experience) Proficiency in writing maintainable, optimised ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xkybehq You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

environments. The successful candidate will inherit and then own a portfolio of approx 15-20 existing key accounts and be responsible for delivering exceptional customer experience as well as growth, you will be commercially minded with a consultative, solutions‐oriented approach, always putting the customer first. … enterprise‐level clients across industrial, construction, logistics, manufacturing, utilities, and related sectors. Develop and execute strategic account plans to expand product adoption and maximise customer value. You will also identify and pursue opportunities for cross‐sell and up‐sell across the Safety Shield Global ecosystem. Build trusted, influential partnerships ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring … skilled Service Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service ...

growing, and so we’re hiring talented people who are purpose driven and want to use and develop their skills to deliver an awesome experience to our customers. Our team is engaging, inquisitive, and inclusive, reflecting many different beliefs and backgrounds. We welcome people who can bring diversity … reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

description: About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, PostgreSQL DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (3+ years experience) Proficiency in writing maintainable, optimised and scalable code. Strong knowledge of object-oriented programming ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

national footprint and a strong reputation in its sector, currently undergoing a significant digital transformation. The organisation is investing heavily in improving its online customer experience, modernising its digital platforms and increasing the effectiveness of its lead generation channels. With a large and diverse customer base … South Wales (outside Cardiff). Your new role You'll take ownership of UX and CRO activity across a suite of digital products, including customer portals, websites and online tools. Your work will span user research, journey mapping, wireframing, prototyping and hands-on experimentation. Key responsibilities include: Managing ...

believe in better. And we make it happen. Better content. Better products. And better careers. If your skills, experience, and qualifications match those in this job overview, do not delay your application. Working in Tech, Product or Data at Sky is about building the next and the new. From … Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign ...

believe in better. And we make it happen. Better content. Better products. And better careers. If your skills, experience, and qualifications match those in this job overview, do not delay your application. Working in Tech, Product or Data at Sky is about building the next and the new. From … Compliance & Policy Requirement s Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives What you'll bring ; Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification. Demonstrated expertise in managing complex digital campaigns and platform migrations Deep Technical understanding of Adobe Campaign ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

critical role in deploying, monitoring, and operating production systems serving tens of thousands of users. This is a high-impact position, directly influencing customer experience, system reliability, and overall company growth. You'll work within an agile engineering function using modern tooling including AWS, Terraform, Kubernetes and Ansible. … scaling strategy) Building and optimising CI/CD pipelines Identifying infrastructure vulnerabilities and improving resilience What We're Looking For 3+ years DevOps experience in a SaaS environment Strong AWS expertise Advanced Kubernetes administration Advanced Kafka administration (DR, topic scaling, performance tuning) Infrastructure as Code (Terraform essential) Config management ...

Title: Telecoms Helpdesk Engineer Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum (depending on experience) Job Type: Full-time/Permanent Working Hours: 40 hours per week between 8am-6pm Who are we: Flotek Group is one of the fastest-growing Tech … Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

storage of stock within the warehouse, and work closely with the stores manager to coordinate efficient stock processes. The ideal candidate will have some experience of working in stock management/warehouse admin role, however, training will be given. Our client are growing very quickly, and offer a superb … repair activities. Maintain a safe and clean storage area. Support with the returns process, including packing and despatching returns to relevant repairer or customer. Experience & Skills: Strong verbal and written communication. Excellent interpersonal skills. Good organisation skills. High level of computer literacy. Some experience of using stock management ...