1 to 25 of 51 Permanent Customer Service Jobs in Wales

Customer Service Administrator

Hiring Organisation
Acorn by Synergie
Location
Gwent, United Kingdom
Employment Type
Permanent
Salary
GBP 17 - 22 Hourly
Customer Service Administrator Customer Service Coordinator Logistics Administrator Office Administrator Magor 16.59- 21.57 per hour 20 hours per week Monday-Friday Part-Time Temporary Introduction Acorn by Synergie is currently seeking a Customer Service Administrator to join their client's team in Magor . … This part-time temporary role combines customer service administration, stock and order management, logistics administration and working with ERP and WMS systems. What We Offer 16.59- 21.57 per hour. 20 hours per week. Monday to Friday working pattern. Part-time temporary position. Key Duties Archive all intakes from ...

Customer Service Administrator

Hiring Organisation
Acorn by Synergie
Location
Caldicot, Gwent, United Kingdom
Employment Type
Part-Time
Salary
£16.59 - £21.57 per hour
Customer Service Administrator | Customer Service Coordinator | Logistics Administrator | Office Administrator Magor | £16.59-£21.57 per hour | 20 hours per week | Monday-Friday | Part-Time | Temporary Introduction Acorn by Synergie is currently seeking a Customer Service Administrator to join their client's team in Magor . … This part-time temporary role combines customer service administration, stock and order management, logistics administration and working with ERP and WMS systems. What We Offer £16.59-£21.57 per hour. 20 hours per week. Monday to Friday working pattern. Part-time temporary position. Key Duties Archive all intakes from ...

Customer Service Advisor

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £38,000 per annum
Customer Services Representative Location: Cardiff Free Parking Salary: £28k - £38k per annum D.O.E Plus a £3,600k annual bonus Great benefits and career progression. The Company A leading provider of Telecommunication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Service Representative This is an exciting customer service role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will help manage ...

Receptionist Queensferry Medical Practice

Hiring Organisation
GP Practice in Wales
Location
DEESIDE, CH5 1SY, United Kingdom
Salary
Negotiable
reliable and be able to work under pressure, as well as having an aptitude to learn. They will be patient-centred and have outstanding customer service skills. Ideally the successful candidate will have worked in a GP surgery and have a thorough knowledge of our clinical system - EMIS … reliable and be able to work under pressure, as well as having an aptitude to learn. They will be patient-centred and have outstanding customer service skills. Ideally the successful candidate will have worked in a GP surgery and have a thorough knowledge of our clinical system EMIS ...

Program Manager - Travel Department

Location
Newport, Wales, United Kingdom
senior Program Manager -Travel Department in Newport, RI .This role will support the Travel Department, focusing on DTS profile management, report generation, audits, customer service, and training delivery. The position requires fluency in the JTR, Navy Business Rules, and government travel regulations. Position Type: Full-Time Salary … oversee the Travel Department. This role requires expertise in the Defense Travel System (DTS), government travel regulations, and Navy business rules, along with strong customer service and training skills. The Program Manager will be responsible for ensuring compliance, supporting travelers, managing reporting, and conducting audits, while serving ...

Higher Clerical Officer

Hiring Organisation
Betsi Cadwaladr University Health Board
Location
Wrexham, LL13 7YY, United Kingdom
Salary
£26813.00 to £27890.00
summary The Higher Clerical Officer provides administrative, customer service and data management support to the BCUHB Integrated Vaccination Service, helping to ensure the efficient delivery of vaccination programmes across North Wales. The role includes managing patient appointments, responding to enquiries, maintaining accurate records, monitoring clinic capacity … supporting service performance through data collection, analysis and reporting. Key duties include coordinating bookings, acting as a first point of contact for patients, updating databases, producing reports and presentations, and supporting audits and service improvement activities. Applicants should have strong administrative, organisational and communication skills, experience in customer ...

Business Development & Outbound Sales Manager .

Location
Cardiff, Wales, United Kingdom
measurable revenue . The successful candidate will sit at the centre of our sales, account management, marketing and studio teams , helping us build stronger customer relationships, generate opportunities and ensure our creative and digital capabilities are being fully commercialised. You will need to be comfortable challenging established thinking, proposing … offers and strategies designed to recover dormant revenue . Understand why customers have stopped purchasing and identify opportunities to rebuild those relationships. Establish structured customer feedback loops to improve retention and account development. Account Development Work alongside Account Managers to identify the full commercial potential of every customer ...

Senior Transport Planner

Hiring Organisation
Reed
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum, Inc benefits
role demands a forward-thinking leader who leverages AI technology, data analytics, and digital planning systems to optimise efficiency, reduce emissions, and deliver outstanding customer service. As a key member of the Operations leadership team, you play a vital role in driving FSEW’s transformation into a fully connected … demand, plan capacity, and dynamically adjust schedules based on live conditions. • Identify and trial new technologies that improve fleet efficiency, reduce downtime, and enhance customer satisfaction. • Collaborate with IT and Sustainability teams to ensure technology supports FSEW’s net-zero goals. ________________________________________ 3. Customer Service & Communication • Ensure planning ...

Senior Ecommerce Content Specialist

Hiring Organisation
Babipur
Location
Porthmadog, Gwynedd, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
ethical toys, clothing, footwear, reusable products, and sustainable family goods. We have close, longstanding relationships with many of our brands and a large, active customer community. Our customers expect accurate product knowledge, honest explanations, useful comparisons, and content written by people who genuinely understand what they are talking about. … will work directly with Babipurs co-founder and our small content, marketing, photography, video, ecommerce, customer-service, and warehouse teams. What you will do Research, write, edit, and publish unique product descriptions in Shopify. Work confidently with large product ranges, spreadsheets, Shopify data, metafields, exports, and imports. Create ...

Senior Service Desk Analyst

Location
Neath, Glamorgan, United Kingdom
globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies. About the role Are you an experienced Service Desk professional who thrives in a fast-paced environment? Do you enjoy solving complex technical challenges while supporting and developing others … passionate about delivering exceptional customer service and want to make a real impact, we'd love to hear from you. We're looking for a Senior Service Desk Analyst to join our growing Technology team. This is more than a support role. it's an opportunity ...

Business Development Executive

Hiring Organisation
CKB Recruitment Ltd
Location
City, Cardiff, United Kingdom
Employment Type
Permanent
Salary
GBP 26,000 - 28,000 Annual
insurance industry and build a long-term career with a business that actively looks to promote from within. You might already work in sales, customer service, retail or hospitality and be ready for a new direction. Or perhaps you re looking for your first opportunity in a professional … sales. Good organisational skills and confidence using IT systems. A desire to learn, develop and progress within the business. Previous sales or telephone-based customer service experience could be useful, but your approach and willingness to learn are just as important. What ...

Customer Success Executive

Hiring Organisation
Red Rhino Solutions
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Full-Time
Salary
£29,000 - £37,000 per annum
Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

Estimator/Autocad Designer

Hiring Organisation
Work Wales
Location
Neath, Neath Port Talbot, Wales, United Kingdom
Employment Type
Permanent
Salary
£30,000
Estimator/Autocad Designer Neath To £30k depending on experience We are looking for an experienced Estimator with strong CAD, estimating and customer service skills to strengthen our clients team in Neath You will manage customer enquiries, understand their requirements, prepare accurate quotations and produce 2D AutoCAD … drawings, whilst building strong relationships. Key Responsibilities Handle customer enquiries by phone, email, web and social media Prepare accurate quotations and 2D AutoCAD drawings Follow up quotations and develop customer relationships Understand customer budgets, specifications and requirements Maintain accurate records using ODOO CRM Work closely with production ...

Lead Product Designer, Growth

Location
Cardiff, Wales, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

IT Support Engineer - 12 Months FTC

Hiring Organisation
Identify Solutions
Location
Barry, Vale of Glamorgan, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
£25000 - £30000/annum Benefits
Troubleshoot networking and user-related issues Provide onsite support and assist remote users across multiple locations Skills & Experience Previous experience in an IT Support, Service Desk or 1st/2nd Line role Strong Microsoft 365 knowledge Good understanding of Windows environments and networking fundamentals Excellent troubleshooting and problem-solving … skills Strong communication and customer service skills Desirable Microsoft Azure experience Salesforce exposure Relevant Microsoft or CompTIA certifications If you would like to find out more, please contact James Chau at . ...

Digital Operations Change Manager

Hiring Organisation
Iceland Food Group
Location
Deeside, Flintshire, Wales, United Kingdom
Employment Type
Permanent
delivering improvements across our Store Online operation. This role is responsible for supporting and delivering operational change that improves productivity, reduces cost, enhances the customer experience, and simplifies processes for our Store colleagues. Working closely with Store Operations, Technology, Learning & Development, and external suppliers, the successful candidate will help … technologies and ways of working Performance and productivity improvement initiatives Our mission is simple: Reduce the cost of operating our online business, improve customer service, and make life easier for our Store colleagues. Key Responsibilities Lead and support operational improvement projects across the online fulfilment operation. Identify opportunities ...

Integrations Consultant / Software Developer

Location
Caldicot, Wales, United Kingdom
deployments, working independently to enhance user experience through innovative combined solutions. The position involves managing the complete solution lifecycle from requirements analysis through in-service support, covering areas such as Contact Center integrations, custom solutions and reporting, Professional Services Tools configuration, IVR web interfaces, workflow automation, and API-based … solutions Estimate the effort associated to custom developments, on which official quotes will be based Execute project-based deliverables: Assist in creating and obtaining customer approval of the Solution Design Document (SDD), which includes: Inter-system messaging formats and required protocols Database schema and field definitions Process & call flow ...

Junior Application Support Analyst

Hiring Organisation
Hays Technology
Location
South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
GBP 25,000 - 28,500 Annual
across incident management, system monitoring, user support, testing, documentation and application deployments. Key Responsibilities: Assisting in logging, investigating and resolving application incidents to agreed service levels Monitoring application performance and system alerts, escalating issues as and when required Providing support to users and helping to troubleshoot any application issues … commercial experience working as a Junior Application Support Analyst or in a similar role (e.g. IT Graduate, Junior Software Developer etc.) Excellent communication and customer service skills An interest in IT systems and application support Strong analytical, organisational and problem-solving skills If you have any experience using ...

Senior Software Developer

Location
Bridgend, Wales, United Kingdom
like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.**Job Purpose** This role demands deep expertise … client platforms and optimize queries for analytics and updates.**Required Skills and Experience*** Extensive experience developing and customizing Microsoft Dynamics 365 CRM solutions: + Customer Service Module + Sales Module + Field Service Module + Marketing/Commerce Module* Previous experience working with Azure Cloud technologies ...

EU AI Act transparency rules take effect in August 2026: What should businesses do now-

Location
Cardiff, Wales, United Kingdom
Commercial The EU AI Act reaches an important milestone on 2 August 2026 , when new transparency requirements take effect. These include obligations affecting certain customer-facing AI systems, chatbots, deepfakes and AI-generated or manipulated content. Although the implementation dates for substantial parts of the high-risk AI regime … outputs are used there. Technology and SaaS providers are the clearest examples, but businesses using AI in recruitment, workforce management, healthcare, financial services, education, customer service or content creation may also need to consider their position. Businesses should now: identify where AI is being used across the organisation ...

Senior Product Marketing Manager

Hiring Organisation
Monzo Bank
Location
Cardiff, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their ...

Continuous Improvement Lead

Location
Dinas Powys, Wales, United Kingdom
Leading cross-functional improvement projects from discovery and process designthrough totesting, implementation,adoptionand benefitrealisation. Developing clear business cases, deliveryplansand success measures, using operational, financial, customer and colleague data todemonstratevalue. Identifyingwhere approved automation, generative AI and agentic AI can improve outcomes, while meeting governance, information security,privacyand responsible AI requirements. … solving skills. Experience working across functions and influencing senior stakeholders without direct authority. Commercial awareness and the ability to connect improvements to cost, productivity, customer service,qualityand risk. Experience supporting the adoption of new systems,processesor ways of working. A practical understanding of automation, generativeAIand agentic AI, including ...

Field Sales Executive

Hiring Organisation
SumUp Payments Limited
Location
Swansea, Neath Port Talbot, Wales, United Kingdom
Employment Type
Permanent
corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Credit Model Validation Manager (Machine Learning & NPV Models)

Hiring Organisation
Monzo Bank
Location
Cardiff, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … suite of credit models, covering critical business disciplines such as credit strategy and impairment. You'll have a particular focus on models used for customer-level decisioning and defining our credit strategies - such as underwriting scorecards, origination PD models and Net Present Value (NPV)/unit economics models - across ...

Senior Machine Learning Manager, Borrowing

Hiring Organisation
Monzo Bank
Location
Cardiff, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … engines. We've built strong scale in the UK, and the next phase is even more ambitious: grow in the UK, expand into new customer segments, and build the underwriting capability needed to scale into Europe. We're looking for a senior ML leader to help shape that next ...