25 of 25 Permanent Customer Service Jobs in Wales

Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: £26,000 - £28,000 per annum Job Type: Full-time/Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day/42.5 hours in between these times) Who are we: Flotek Group … sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven ...

Customer Service Specialist Are you a natural problem-solver who enjoys helping others and delivering exceptional service? Do you thrive in a fast-paced, supportive environment where no two days are the same? Are you looking for a company that values its people and offers real opportunities … growth and development? We’re working with a business that puts customer experience at the heart of everything they do. This is an office-based role where your customer service, administration, and data entry skills will come together to create a seamless and professional experience for every ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

Business Development Manager: Identify and target B2B opportunities through research across all product areas Promotion of full product range including accessories and service solutions Managing your own area developing prospects, following up on opportunities Achieving sales by outbound activity, cold calling, networking, referrals and showroom enquiries Conduct site surveys … provide tailored solutions to customers Conduct product demonstrations to customers Maintain strong product knowledge Build and maintain strong relationships with customers Provide first class customer service for the entire customer journey Prepare quotes, proposals and tenders Record and maintain all sales activity on CRM system Attend trade ...

reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects … Wealthify – new integrations, new microservices, automations and improvements to the investments service we offer customers. This role is an opportunity to grow a highly efficient high scale platform, innovating investment management for hundreds of thousands of Customers. Your responsibilities include: Identifying opportunities to improve the service-led architecture ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

hotel stays depending on project requirements. Essential Requirements A strong interest in IT and technology. Good problem-solving and troubleshooting skills. Excellent communication and customer service skills. Ability to work independently and as part of a team. A proactive and organised approach to work. Willingness to learn ...

monitoring requests and identifying alternatives. Role Outline: Maintain stock database ensuring sufficient information is available for correct identification of stock available. Work with the customer service delivery team to ensure parts are stocked to the correct specifications. Monitor individual stock needs to ensure sufficient equipment stock is available … necessary for maintenance outstanding calls. Monitor and request updates from the operational teams on all outstanding calls including accurate promise dates and availability of customer owned stock. Skills & Experience: Effective resource planning skills. Stock analysis skills (ideally from a similar position). Excellent attention to detail and strong ability ...

monitoring requests and identifying alternatives. Role Outline: Maintain stock database ensuring sufficient information is available for correct identification of stock available. Work with the customer service delivery team to ensure parts are stocked to the correct specifications. Monitor individual stock needs to ensure sufficient equipment stock is available … necessary for maintenance outstanding calls. Monitor and request updates from the operational teams on all outstanding calls including accurate promise dates and availability of customer owned stock. Skills & Experience: Effective resource planning skills. Stock analysis skills (ideally from a similar position). Excellent attention to detail and strong ability ...

Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician … base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

field-based, with occasional travel across the UK and opportunities to travel overseas. The role is responsible for delivering high-quality technical support and customer service, ensuring maintenance, installation, and minor works are completed efficiently and in compliance with health and safety standards. The position requires strong technical … knowledge, problem-solving skills, and the ability to manage customer relationships effectively. Full system training is provided, so if you have a background in electrical, electronic or security engineering, we’ll help you build the specialist knowledge you need. Person specification Essential Skills, Experience, Qualifications, Memberships & Licences A recognised ...

employment with ongoing investment in your development What you will be doing as the Business Development Manager Lead and Develop: Lead the Sales and Customer Service teams to deliver peak performance. Account Management: Nurture and grow an existing portfolio of core customers. Drive Growth: Identify new business opportunities … sectors and manage the sales pipeline. Project Leadership: Partner with technical and engineering teams to deliver bespoke customer projects. Data-Driven Insight: Analyse performance data and present strategic updates to key stakeholders. Brand Ambassadorship: Support marketing initiatives and represent the business at major industrial trade shows. What you will ...

Business Development Executive Basic salary 28k OTE 40K Office based - Cardiff Yolk Recruitment are working on behalf of a leading comparison service, looking for an experienced New Business Executive to join a brilliant company in Cardiff. This is a great opportunity for anyone with a background of sales … manage your own pipeline. Your skills/experience as a Business Development Executive 2 years Sales experience in a B2B environment Object handling Excellent customer service skills Fully competent with Microsoft Office Applications Ability to work under pressure. Positive and outgoing Excellent time management Attention to detail. Benefits ...

Werelookingforaforward-thinkingprofessionaltojoinahigh-performingMicrosoftpractice,whereyoulltakealeadroleinthetechnicaldesignanddeliveryofsecure,scalableDynamics365andPowerPlatformsolutions. ThisisaUK-basedremoterole,withoccasionaltraveltoclientsitesorteamhubsinGlasgoworReading. SCClearanceeligibility isrequired. WhatsonOffer Basesalaryupto £80,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth. ItwouldbebeneficialinyourapplicationtospecifywhichCROtoolsyouarefamiliarwithandyour experienceinthisarea … such as Optimizley or Convert. About the Role Youll lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver ...