3 of 3 Permanent IT Support Technician Jobs in Wales

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part … broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that ...

Title: 1st Line IT Support Technician Based: Head Office, St Mellons, Cardiff Reports to: Business Intelligence Manager If you are an experienced IT Support Technician or have the skills to support a busy IT Helpdesk then we may have the perfect role … reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurance cover Role Purpose: Responsible for first line technical support to internal employees ensuring service requests are dealt with in line with Helpdesk objectives and standards. Desirable Skills and Experience: Good knowledge of Microsoft ...

looking for a proactive and customer-focused Support Technician to join our fast-paced FLR (First Line Response) team. Supporting an international customer base, you’ll play a key role in delivering high-quality technical assistance, managing tickets efficiently, and ensuring an exceptional service experience … from you. 🔧 What You’ll Be Doing Manage and monitor ticket queues, ensuring all customer requests are handled promptly. Triage, route, and troubleshoot inbound support tickets to achieve swift, effective resolutions. Provide technical support across business software applications, including Microsoft Office. Administer user account provisioning and access control. ...