IT Support Technician Job Trends in Wales

IT Support Technician
UK > Wales

The median IT Support Technician salary in Wales is £26,000 per year, according to job vacancies posted during the 6 months leading to 16 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 67 89 91
Rank change year-on-year +22 +2 +37
Permanent jobs requiring an IT Support Technician 2 1 3
As % of all permanent jobs advertised in Wales 0.24% 0.066% 0.30%
As % of the Job Titles category 0.28% 0.071% 0.33%
Number of salaries quoted 1 0 3
10th Percentile - - -
25th Percentile £25,500 - -
Median annual salary (50th Percentile) £26,000 - £30,000
Median % change year-on-year - - +20.00%
75th Percentile £26,500 - -
90th Percentile - - -
UK median annual salary £28,000 £27,250 £27,500
% change year-on-year +2.75% -0.91% +5.77%

All Permanent IT Job Vacancies
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 703 1,407 922
% of permanent jobs with a recognized job title 84.90% 92.20% 91.83%
Number of salaries quoted 529 961 740
10th Percentile £25,087 £28,125 £26,340
25th Percentile £33,500 £35,000 £34,000
Median annual salary (50th Percentile) £48,500 £45,000 £45,267
Median % change year-on-year +7.78% -0.59% -9.47%
75th Percentile £60,000 £60,000 £61,250
90th Percentile £73,750 £70,250 £72,439
UK median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support Technician
Job Vacancy Trend in Wales

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for IT Support Technician in Wales

IT Support Technician
Salary Trend in Wales

Salary distribution trend for IT Support Technician job vacancies in Wales.

Salary distribution trend for IT Support Technician job vacancies in Wales

IT Support Technician
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the Wales region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales - 2 £26,000 - 4
IT Support Technician
UK

IT Support Technician Skill Set
Top 12 Co-occurring Skills and Capabilities in Wales

For the 6 months to 16 September 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region featuring IT Support Technician in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) Process Improvement
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Entra ID
2 1 (50.00%) Virtual Team
2 1 (50.00%) Hardware Maintenance
2 1 (50.00%) Manufacturing
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) Active Directory

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Manufacturing
Miscellaneous
1 1 (50.00%) Virtual Team
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Customer Service
2 1 (50.00%) Hardware Maintenance
2 1 (50.00%) Process Improvement
System Software
1 1 (50.00%) Active Directory