9 of 9 Permanent ITSM Jobs in Wales

Newport (Hybrid) Salary: Up to 52,107 + excellent benefits Yolk Recruitment are working with a leading organisation to recruit an IT & OT Asset Analyst into their growing IT Service Management function. This is a newly created role offering a real opportunity to shape and improve asset management practices across both IT and OT (Operational Technology) functions. Sitting within the More ❯

Newport (Hybrid) Salary: Up to £52,107 + excellent benefits Yolk Recruitment are working with a leading organisation to recruit an IT & OT Asset Analyst into their growing IT Service Management function. This is a newly created role offering a real opportunity to shape and improve asset management practices across both IT and OT (Operational Technology) functions. Sitting within the More ❯

user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a More ❯

Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed off … Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large-scale More ❯

re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. Job Title: Remedy Developer Location: Hybrid - Client base in Bristol or Swansea Salary … re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the … design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be More ❯

re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. Job Title: Remedy Developer Location: Hybrid - Client base in Bristol or Swansea Salary … re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the … design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be More ❯

re hiring a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key role in the … design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be … Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and optimising performance and scalability. Maintaining clear technical documentation and user guides. Collaborating across teams to integrate Remedy with other enterprise systems. Supporting upgrades, enhancements, and ongoing More ❯

financial services organisation based in Bridgend. They have an excellent opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability.Salary is going to be in the region of £40- 60k depending on experience within similar roles. The … initiatives.Skills/experience:Experience within a similar Incident and Problem Management roleStrong background within IT Service ManagementITIL Foundation certificationExcellent communication and stakeholder engagementStrong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and More ❯

source a talented Remedy Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and Asset Management. You will also play a … role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise application performance and ensure scalability Create and maintain technical documentation (design specifications, user guides) Collaborate … teams to integrate Remedy with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience More ❯