3 of 3 Permanent Incident Management Jobs in Wales

Programme Manager to ensure release readiness Identify, manage and mitigate risks and resolve issues regarding release quality and schedule and escalate as required Release incident management; coordinating defect impact analysis, identifying the affected client(s) and arranging maintenance releases as required Produce and update the sprint and release … effectiveness and productivity, looking for both major and minor improvement ideas Understand client release and deployment processes and identify improvement opportunities Evolve the release management processes to support our transition to a modular agile release process Deputise for the Development Programme Manager when required Who we are looking ...

Desk service escalating issues when necessary. Ensure all Client devices have up to date Anti Virus software and Operating System patches via appropriate Control Management software. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About … Foundation qualification. Advanced European Computer Driving License or equivalent experience in supporting Microsoft Desktop applications. Knowledge of Service Level Agreements Good understanding of Performance Management principles General understanding of incident management General understanding of IT Security principles Experience Essential Extensive experience in the implementation and support ...

Desirable ITIL Foundation qualification Microsoft or other leading industry leading applications and systems related qualifications. Knowledge of Service Level Agreements Good understanding of Performance Management principles. General understanding of incident management. General understanding of IT Security principles. Experience Essential Extensive experience in the implementation and support of applications ...