2 of 2 Permanent Journey Map Jobs in Wales

influence strategic decision-making. Experience Design Oversight Own the end-to-end digital customer experience, ensuring seamless journeys across multiple platforms and touchpoints. Lead the creation of customer journey maps, service blueprints, and experience frameworks to identify opportunities for improvement. Oversee design systems and pattern libraries to ensure scalability and brand consistency. Collaborate with brand, marketing, product, and More ❯

These will not be assessed throughout the recruitment process, but will be used in the event of tied scores between candidates. Experience or understanding of service blueprints and journey mapping diagrams. Experience of working with HTML and CSS prototypes, for example the GOV.UK Prototype Kit. How to apply Click the 'Apply now' button and complete the application form. More ❯