with Virtualisation platforms (Hyper V, VMWare) • Knowledge and experience working with backup platforms (e.g. MABS, Veeam) • Working knowledge of SANs/Storage arrays Desirable •Experience of AVD • Experience of MacOS • Experience of working with MDM platforms General attributes required • A full UK driving license and access to own vehicle • Excellent customer service, communication and interpersonal skills- able More ❯
thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support … repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, MacOS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in ITSM tools and More ❯
Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies … problem resolution. Essential Qualifications: Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory. Proven experience managing smalll/medium scale Apple device deployments (e.g., 500+ devices) Knowledge of macOS, iOS, iPadOS, and tvOS operating systems. Experience with API integrations (RESTful APIs) for Jamf Pro and other systems. Proficiency in working with property list (.plist) files, JSON, and SQLite More ❯
Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. Software Deployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control, testing, and verification. Develop and implement efficient patch management strategies … problem resolution. Essential Qualifications: Jamf 400 Certification (Jamf Certified Expert - Jamf Pro) is mandatory. Proven experience managing smalll/medium scale Apple device deployments (e.g., 500+ devices) Knowledge of macOS, iOS, iPadOS, and tvOS operating systems. Experience with API integrations (RESTful APIs) for Jamf Pro and other systems. Proficiency in working with property list (.plist) files, JSON, and SQLite More ❯
TCP/IP, DNS, VPN, etc.). Strong knowledge of network security technologies such as firewalls, IDS/IPS, NX Agents Strong knowledge with common operating systems (Windows, Linux, macOS) and their security features. Interview process This will be a two-stage interview process, including an introductory call and a competency-based interview. Working Schedule We are based in More ❯
