6 of 6 Permanent Performance Metrics Jobs in Wales

Electrical Supervisor

Location
Merthyr Tydfil, Wales, United Kingdom
Electrical Fitters, ensuring production targets, quality standards, customer requirements, and project milestones are achieved. The Electrical Production Supervisor is accountable for driving operational performance, resource utilisation, workforce capability, and continuous improvement initiatives within the Electrical Production department. This role acts as a key link between Production Management, Engineering, Quality … execution of production schedules in line with project and business requirements Coordinate labour allocation to maximise productivity and resource utilisation Monitor build progress and performance metrics to ensure project milestones and customer delivery dates are achieved Collaborate with Planning, Supply Chain, Engineering, Quality and Project teams to minimise ...

Senior Quality Manager

Location
Newport, Wales, United Kingdom
regulatory requirements. The Quality Director serves as the primary customer quality representative, driving a culture of operational excellence, continuous improvement and zero-defect performance across the organisation. Through strong leadership, stakeholder engagement and technical expertise, the role supports business growth, protects the company's reputation and ensures the consistent … ensuring effective governance and decision-making.* Lead customer and regulatory audits, ensuring successful execution and compliance across the organisation.* Monitor and report quality performance metrics, including customer satisfaction, PPM, FARs, defect reduction and overall QMS effectiveness.* Lead, develop and performance manage the Quality, Failure Analysis and Calibration ...

Technical Support Team Manager

Location
Cardiff, Wales, United Kingdom
culture built on trust, accountability, and innovation. **Responsibilities*** Lead, develop and inspire the Customer Support team to deliver exceptional customer experiences and achieve operational performance objectives* Own the day-to-day delivery of Customer Support services, ensuring customer enquiries, incidents, complaints and escalations are managed effectively and within agreed … service levels* Drive a customer-first culture that prioritises quality, responsiveness, customer satisfaction and continuous service improvement* Manage operational performance through the effective use of KPIs, reporting, workforce planning and performance management processes* Lead the management of customer-impacting incidents and escalations, ensuring appropriate communication, coordination and resolution ...

Lead Frontend Developer (Adobe Commerce)

Location
Wrexham, Wales, United Kingdom
Magento) platform. This senior leadership role focuses on driving our new website project through headless architecture initiatives, guiding a talented team to deliver high-performance, visually stunning E-Commerce solutions. As the bridge between UI/UX design and backend engineering, you’ll ensure our websites are fast, accessible … development.* Own the front-end architecture and development lifecycle, specializing in headless (GraphQL-based) architectures.* Define and maintain front-end coding standards, performance metrics (Core Web Vitals), accessibility, and development best practices.* Collaborate closely with UI/UX designers, Product Managers, and backend engineers to translate requirements into ...

Senior Business Development Manager

Location
Cardiff, Wales, United Kingdom
teams, marketing and partners to ensure alignment between customer needs and service capability. Maintain accurate CRM records, sales pipeline and forecast data, reporting on performance, pipeline health and opportunity progression. Outcomes and Deliverables Consistent achievement of targets. Delivery of annual sales quota and new logo acquisition targets. Strong pipeline … resilient. Strategic thinker with strong problem‐solving ability. Collaborative team player with the ability to influence across functions. Professional, customer‐focused and commercially aware. Performance Metrics Annual sales quota New logo acquisition targets Pipeline coverage and conversion rates Average deal size and contract value Recurring revenue growth Compensation ...

Network Splunk Developer

Location
Wrexham, Wales, United Kingdom
large enterprise network environment, supporting telemetry, monitoring and observability across a complex infrastructure estate. Key Responsibilities Collect, normalise and onboard network device telemetry, metrics, logs and events into Splunk. Develop and maintain Splunk dashboards, searches, visualisations and alerts for Network Operations. Work closely with Network Engineering teams across routing … wireless and SD-WAN. Hands-on Splunk experience covering data ingestion, searches, dashboards and alerting. Experience with SNMP, syslog, telemetry streams, APIs and device metrics . Ability to translate network telemetry into actionable operational insights. Familiarity with incident, problem and change management. Strong analytical and communication skills. Desirable Python ...