+ Excellent benefits The business is an established and award winning supplier of digital business solutions to the public and private sectors. They focus on E-Commerce and Facility Management solutions with an impressive selection of clients. The Project Manager will play a key role in the successful delivery of projects and solutions to their customers. As part of … overall business aims. Managing the end-to-end delivery, the successful candidate will be an experienced Project Manager with a keen eye for detail, excellent communication skills and strong stakeholdermanagement Project Manager Duties and Responsibilities Whilst varied in nature, the key duties of the role are; * Delivering projects to scope, on time, and within budget * Delivering projects … inception through to close including; o Creation and ownership of the project plan o Resource forecasting o Monitoring, review and reporting of all project attributes o Risk and opportunity management, change control, stakeholdermanagement o Closure and handover to business as usual * Understanding of the product suite in order to translate the customer's business objectives into More ❯
Newport, Gwent, United Kingdom Hybrid / WFH Options
Manchester Digital
closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those … that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholdermanagement, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Main duties consist of but are not limited to: Facilitate Agile Ceremonies … ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Intellectual Property Office
closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those … that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholdermanagement, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Benefits Alongside your salary of £46,262, Intellectual Property Office contributes … ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery More ❯
Aberdare, Mid Glamorgan, United Kingdom Hybrid / WFH Options
BT Group
class, innovative technology that empowers their customers' future. Why this job matters The Planning and Strategy Manager is varied and wide-raging role, involving a significant amount of senior stakeholder interaction and management. The Planning and Strategy Manager is accountable for the Strategy and Planning activities for Wholesale, designing and leading the implementation of various commercial interventions, and playing … each sector. Provide regular updates and recommendations to senior stakeholders on various initiatives, guaranteeing the commercial impact is understood. The skills you'll need Data Analysis Business Partnering & Consulting StakeholderManagement Data Storytelling Communication Problem Solving What We Would Like to See on Your CV Adaptability to mange competing and changing priorities, remaining organised when managing multiple projects. … Effective stakeholdermanagement, able to influence senior stakeholders and work collaboratively across functions towards a shared goal. Business acumen with understanding of the factors that drive commercial performance, and how these can be influenced to maximise financial performance. The ability to identify enablers and dependencies for successful delivery through a strategic mindset. Efficient communication, able to present a More ❯
Swansea Vale, Swansea, West Glamorgan, Wales, United Kingdom Hybrid / WFH Options
ERS
Major Incident & Problem Manager Grade: 4 Reporting to: Head of IT Service Management Location: Swansea About us IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to … to meet their customer’s needs. The role We are seeking a proactive and experienced Incident and Problem Manager to take ownership of our Incident, Major Incident and Problem Management processes. This role is critical in reducing operational disruption, improving service reliability, and driving continuous improvement across IT services. The ideal candidate will have a strong process ownership and … communication mindset, ensuring that incidents are managed effectively while also implementing problem management strategies to prevent recurrence. We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home. Key responsibilities Major Incident Management Own and manage the end-to-end Major Incident process, ensuring More ❯
across Managed IT, Cyber Security, and Communications sectors. Team Leadership: Build, lead, and inspire a high-performing marketing team, fostering a culture of creativity, accountability, and continuous improvement. Campaign Management: Oversee the planning, execution, and performance of multi-channel marketing campaigns, including digital, content, email, social media, and events. Brand Management: Ensure consistent brand messaging and visual identity … market research and competitor analysis to identify trends, opportunities, and threats, informing strategic decisions. Sales Alignment: Collaborate closely with the Sales Director and both the New Business and Account Management teams to align marketing efforts with sales goals and drive growth in both new and existing business. Event & PR Management: Plan and manage industry events, including Flotek's … own webinars, demo days, and supplier-led events. Oversee PR initiatives to boost brand exposure and thought leadership. Marketing Vendor Management : Manage relationships with marketing vendors and suppliers, ensuring effective use of marketing allowances and co-branded opportunities. Budget Management: Manage the marketing budget effectively, ensuring maximum return on investment. About you: Qualifications: Proven experience in a senior More ❯
definition Contribute technical aspects of business functional and non-functional requirements to a level that enables effective delivery of agreed changes. Testing and definition Management. Support the planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed standards and regulations where applicable. Testing includes the creation of test cases, test scripts … test reports, test plans, etc. for all appropriate test phases to measure and improve the quality of the software being tested. Data Management. The management of data and information in all its forms and the analysis of information structure (including logical analysis of taxonomies, data and metadata). The development of innovative ways of managing the information assets of … the organisation. Application Support Management. The management and prioritisation of Incident (IR), Service (SR), Problem (PR) and Change (CR) records and the requisite providing of Subject Matter Authority (SMA) advice or training to users, or specifying changes to systems and or data with applicable updating of documentation and system's developers and/or with colleagues specialising in different More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
and champion continuous improvement. Coach other teams and contribute to the delivery community of practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog refinement, roadmap creation, and sprint planning. Process Improvement: Drive innovation and efficiency by identifying delivery bottlenecks, streamlining processes, and leveraging performance … metrics for data-driven decisions. StakeholderManagement: Manage complex relationships with senior stakeholders and suppliers. Communicate progress and negotiate priorities and trade-offs effectively. Finance & Contracts: Oversee budgets, contracts, and supplier relationships to ensure cost-effective delivery. Qualifications & Skills: Essential: Master's degree or equivalent experience. Certified Scrum Master (or equivalent). Expert in Agile and Lean methodologies. … Strong leadership in multi-disciplinary Agile teams. Proven ability to manage complex projects and stakeholder expectations. Experience in budgeting, contracting, and supplier management. Desirable: Knowledge of NHS/Welsh healthcare systems and terminology. Membership in Agile professional bodies. Personal Attributes: Strategic thinker and pragmatic problem-solver. Excellent communicator, capable of managing sensitive and complex discussions. Metrics and outcomes-driven More ❯
engineering and design teams to deliver high-quality products on schedule. Analyze market trends, customer feedback, and competitive landscape to inform product decisions. Drive cross-functional alignment and manage stakeholder expectations. Monitor product performance and iterate to optimize user experience and business outcomes. Skills & Experience: Proven experience as a Product Manager or similar role managing digital products. Strong understanding … of product management frameworks and agile methodologies. Excellent communication, stakeholdermanagement, and leadership skills. Data-driven mindset with ability to translate insights into actionable plans. Ability to manage competing priorities in a fast-paced environment. Familiarity with user experience design and technical concepts is a plus. Qualifications: Bachelor's degree in Business, Computer Science, Engineering, or related More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
OpenSourced Ltd
pipelines Mentor team members and foster a positive, results-driven culture Required Skills & Experience: Proven background in software development (6+ years) Minimum 2 years in a leadership or software management role Strong understanding of software architecture and engineering principles Experience with Agile methodologies (Scrum, Kanban, etc.) Familiarity with modern development stacks (e.g., .NET, Java, Python, or similar) Experience with … cloud platforms (e.g., AWS, Azure) and DevOps practices Excellent leadership, communication, and stakeholdermanagement skills Whats on Offer: Competitive salary: £60,000 £80,000 (depending on experience) Performance and annual bonus scheme Hybrid working options after 612 months 25 days holiday + bank holidays Private medical insurance Company pension scheme Cycle to work scheme Friendly, collaborative working environment More ❯
IT and AI Manager required by our market leading organisation based in Pontypridd on a hybrid basis. Our client need an experienced IT Professional with a passion for applications management and cutting-edge digital innovation. You will help shape and lead the next phase of digital transformation within a growing and ambitious organisation. This is an exciting opportunity to … initiatives to streamline workflows using AI, machine learning, and data-driven tools. Pilot emerging technologies and assess potential benefits for scalability and performance. Required Background Strong experience in IT management or applications leadership roles. A background in digital automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent … communication and stakeholdermanagement skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g. More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
IT and AI Manager required by our market leading organisation based in Pontypridd on a hybrid basis. Our client need an experienced IT Professional with a passion for applications management and cutting-edge digital innovation. You will help shape and lead the next phase of digital transformation within a growing and ambitious organisation. This is an exciting opportunity to … initiatives to streamline workflows using AI, machine learning, and data-driven tools. Pilot emerging technologies and assess potential benefits for scalability and performance. Required Background Strong experience in IT management or applications leadership roles. A background in digital automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent … communication and stakeholdermanagement skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g. More ❯
the support they need, when they need it. Key Responsibilities: Scheduling Responsibilities: Build and manage rotas and shift patterns to match forecasted demand and operational requirements using Calabrio Workforce Management tool Factor in annual leave, training, one-to-ones, and other offline activities when planning schedules. Work closely with Department team Managers, Team Managers, Team Leaders, Working Life Team … long-term shrinkage and make proactive adjustments to schedules to maintain efficiency. Look for ways to improve scheduling accuracy and fairness, using data and feedback from our teams. Intraday Management Responsibilities: Monitor real-time performance metrics such as queue times, service levels, and adherence. React swiftly to changes in volume or staffing by making live adjustments to breaks, lunches … chat spikes. Escalate critical issues and ensure clear updates are shared with the wider team. Actively challenging the processes and techniques governing the workflow between forecasting, modelling and demand management Lead or contribute to daily operations huddles and end-of-day performance summaries The person: Minimum 2 years experience in a WFM intraday or scheduling role within a contact More ❯
Business Analysts QAs/Testers and department leads to align delivery with product vision and goals Champion Agile delivery methodologies while making pragmatic decisions to meet deadlines Maintain operational management of both new and ongoing digital services Foster collaboration across the squad to ensure timely and quality delivery Align delivery with wider programme objectives and timelines About You: Must … managing Agile delivery within functional teams Strong understanding of Agile principles and delivery at pace Track record of managing complex backlogs and converting them into production-ready solutions Excellent stakeholdermanagement and communication skills Passionate about digital transformation and continuous improvement As well as a very good work life balance, such as just 1 day per week onsite More ❯
a focus on system maintainability Skills and Experience Demonstrated experience working with SaaS architectures Familiarity with various technology stacks (Java, .NET, React, AWS, Azure, Docker, Kubernetes) Confident communication and stakeholdermanagement Experience aligning delivery KPIs and SLAs with engineer strategy Software Lead/Software Design/SaaS/Product/APIs/Permanent/Cardiff/Hybrid/ More ❯
a focus on system maintainability Skills and Experience Demonstrated experience working with SaaS architectures Familiarity with various technology stacks (Java, .NET, React, AWS, Azure, Docker, Kubernetes) Confident communication and stakeholdermanagement Experience aligning delivery KPIs and SLAs with engineer strategy Software Lead/Software Design/SaaS/Product/APIs/Permanent/Cardiff/Hybrid/ More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
stand-ups, removing blockers, and managing risks Oversee budgets, dependencies, and plans to ensure smooth delivery We are looking for someone with experience delivering high-profile digital programmes, strong stakeholdermanagement skills, and confidence managing multiple teams and commercial relationships. Are you interested in finding out more? If so, please contact James Chau on More ❯
Senior Salesforce Developer Cardiff 2x a week Permanent Generous salary and benefits package ThisCardiff-based client is home to a dynamic and expanding software business that delivers analytical and management tools to organisations across both public and private sectors. With a growing need for enhanced integration capabilities and faster deployment of updates, our client is expanding the salesforce development … for ensuring clients maximize the value of the platform without compromising on quality or compliance. Skills and Experience 5+ years of hands-on experience as a Salesforce Developer Strong stakeholdermanagement and personal skills - the developer who fills this position will be the right-hand person to the Dev Manager so this role needs someone who has great More ❯
background in overseeing large-scale programmes. Industry background in education, healthcare, or other regulated sectors with exposure to EdTech (desirable). A confident decision-maker and influencer, with excellent stakeholder and team management skills. Foundational understanding of software development principles, tools, and workflows. Skilled in Agile project management, particularly using Scrum to guide product development cycles. Proven … senior leadership experience in product engineering within a global setting, including resource and delivery management, across multiple timezones. Strong background in managing cross-functional teams, working with product managers and engineers. Demonstrated ability to build and lead teams of DevOps engineers, delivery managers, and operations staff to deliver high-quality, vision-aligned products. Alongside a salary of up to More ❯
background in overseeing large-scale programmes. Industry background in education, healthcare, or other regulated sectors with exposure to EdTech (desirable). A confident decision-maker and influencer, with excellent stakeholder and team management skills. Foundational understanding of software development principles, tools, and workflows. Skilled in Agile project management, particularly using Scrum to guide product development cycles. Proven … senior leadership experience in product engineering within a global setting, including resource and delivery management, across multiple time zones. Strong background in managing cross-functional teams, working with product managers and engineers. Demonstrated ability to build and lead teams of DevOps engineers, delivery managers, and operations staff to deliver high-quality, vision-aligned products. Alongside a salary of up More ❯