2 of 2 Permanent Support Specialist Jobs in Wales

Job Description : 1. Hands and Eyes Support Break Fix IMACD Desk Side Support Governance – Standard Reports 2. Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer … support, no issue is resolved till the customer says it’s resolved. Ability to take ownership of customer issues, and if it is something that cannot resolve, facilitate the transfer to the correct higher level of support following up till the issue is resolved to the customer's satisfaction. 3. Responsibilities: Provide Hardware and Operating Systems support … Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration. Perform hardware/software support and issue resolution for customers. Troubleshoot and resolve VPN connectivity issues for customers. Perform remediation on patching issues to ensure compliance with security standards. 4. Required qualifications: At least More ❯

Are you passionate about technology and delivering outstanding IT support? We’re looking for an experienced EUC Engineer to join our dynamic IT team her at Paragon. In this role, you'll be responsible for ensuring our employees have a smooth and secure experience with their devices, applications, and desktops — whether they're in the office or working remotely … Engineer, you’ll play a key part in maintaining and improving our desktop infrastructure, helping users stay productive while making technology seamless. What You'll Do Provide expert-level support for desktops, laptops, mobile devices, Macs, dumb terminals and printers Configure and manage Windows 10/11 devices, software deployments, Support Microsoft 365 applications, including Outlook, Teams, and … and connectivity issues Ensure endpoint security through patching, antivirus, and encryption Work with other IT teams to implement changes and improve user experience Document systems, processes, and provide user support when needed Possibility to travel to other sites, if and when required. JML - Joiner, Mover, Leaver - procedures for onboarding new employees, managing internal transitions, and offboarding departing personnel What More ❯