Job Title: ICT TechnicalSupportEngineer Location: HQ, Bridgend, South Wales Salary: £27,789 - £32,772 Per annum Job type: Full Time, Permanent Working Hours: 37 Hours Per Week Level of Welsh language ability required : 2 Are you looking for your next career step? Do you want … area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going … growth and technological change, there has never been a better time to join! The Role: We are seeking a highly skilled and motivated ICT TechnicalSupportEngineer to join our dynamic IT team. In this role, you will be responsible for providing technicalsupport to more »
Bridgend, Brynmenyn, Mid Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
a forward-thinking company dedicated to championing emerging technologies. You’ll thrive and grow within your role as either a 2nd or 3rd line technicalsupportengineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage more »
that stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technicalsupportengineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work … to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technicalsupportengineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at … the performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technicalsupportengineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing more »
Cardiff, Glamorgan, United Kingdom Hybrid / WFH Options
Confidential
Lead TechnicalSupportEngineer - £60,000 - £70,000 Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I m working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural more »
2nd line Technicalsupportengineer £28,000 to £35,000 Hybrid/Flexible working We're working with a Microsoft Gold Partner business, looking to expand their 2nd line team due to growth. This team is already well-established and offers full Microsoft training and certifications. Responsibilities … Provide 2nd Tier technicalsupport, answering inbound support queries and receiving escalation from 1st Tier Service Perform efficient diagnosis and resolve as the 2nd stage of Service escalation Maintain an impeccable level of customer service and interaction for all support queries Adhere to all Service management … security and quality management principles Requirements 3+ years' of technicalsupport experience Windows Server, On-prem & O365 knowledge Networking knowledge (LAN/WAN) If you like working in a fast-paced environment and want to push your career forward get in contact today to discuss further more »
