IT Service Improvement Managet
- Hiring Organisation
- Nigel Wright Group
- Location
- Wallsend, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,819 - £77,083 per annum
improvement initiatives from concept through to implementation and adoption. Act as a key stakeholder in the evolution and optimisation of the organisation's IT Service Management platform. Use data, reporting and service metrics to identify trends, drive efficiencies and improve service performance. Work collaboratively with technology and business teams … operational excellence. The Person With proven experience leading IT Service Improvement, Service Management or Service Transformation initiatives, you will possess: Strong understanding of ITSM best practices and service delivery frameworks. Experience implementing automation solutions that deliver measurable operational improvements. Familiarity with AI, with experience of workflow automation or low-code ...