IT Service Improvement Managet
- Hiring Organisation
- Nigel Wright Group
- Location
- Wallsend, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,819 - £77,083 per annum
identify opportunities and deliver measurable business value. Key Responsibilities Develop and implement a continuous service improvement strategy across IT operations. Identify opportunities to automate manual processes and improve service delivery through modern technologies, AI and low-code/no-code platforms. Lead service improvement initiatives from concept through … Experience implementing automation solutions that deliver measurable operational improvements. Familiarity with AI, with experience of workflow automation or low-code platforms such as Power Platform, Power Automate or similar technologies. Experience working with service management platforms such as ServiceNow or equivalent ITSM tools. Strong ...