1 to 1 of 1 Permanent Problem-Solving Jobs in Walsall with Remote Work Options

digital and automation performance, including conversion rates, CSAT scores, adoption and call deflection. Drive a culture of innovation by encouraging experimentation and creative problem-solving to drive brilliant customer experiences Work with a broad range of stakeholders to ensure consistency in product evolution and customer experience, creating value … priorities and challenge traditional ways of thinking Proven experience of driving digital and automation optimisation and improvements through strong backlog prioritisation Analytical and problem-solving abilities - to conduct thorough evaluation of current customer journeys to identify tactical/strategic opportunities Proven ability to build compelling commercial business cases more »