Service Desk Manager
- Hiring Organisation
- Proactive Appointments
- Location
- Walton-on-thames, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 50,000 - 60,000 Annual
engineers Strong knowledge of ITIL, SLAs, KPIs and service management Experience handling escalations and major incidents Good knowledge of Microsoft 365, Entra ID, Azure, Intune and MDM Good networking fundamentals across LAN, WAN, VPN, Routers and Firewalls Understanding of IT security and experience handling security incidents Experience with ...