5 of 5 Permanent Customer Engagement Jobs in Warrington

Dynamics 365 CE Functional Consultant Glasgow, Birmingham, Manchester, London & More - Flexible, Hybrid working model. Our client is seeking a skilled Functional Consultant with expertise in MS Dynamics 365 Customer Engagement and Power Platform, offering the chance to immerse yourself in a collaborative team where your contributions will be valued and impactful. Key Responsibilities: - Leverage your expertise in MS … Dynamics 365 Customer Engagement to drive customer solutions. - Collaborate with team members to innovate and enhance service delivery. - Participate in strategic projects that shape the future direction of customer engagement. - Utilize your problem-solving skills to address challenges and improve processes. Skills Required: - Proficiency in MS Dynamics 365 Customer Engagement. - Strong analytical and communication skills. More ❯

Customer Success Outreach Executive We’re looking for a proactive and customer-focussed individual to join our Customer Support team as a Customer Success Outreach Executive. This role is pivotal in strengthening customer relationships, reducing churn, and supporting organic growth by engaging with our customer base through regular outbound calls. Reporting to the Customer Support Director, You will be responsible for contacting customers across all segments (Enterprise, Corporate, Business and Small Business) on a scheduled basis to ensure customer satisfaction, identify potential issues early on, update account information, and generate qualified leads for our Sales team. “a great place to work, a great place to be a customer” Responsibilities, not limited … to: Make regular outbound calls with a focus on achieving meaningful customer conversations. Contact customers based on their business segment, following a set schedule for each group. Conduct structured conversations to: Promote our product portfolio and generate leads for the Sales team. Identify and log any service issues for resolution. Ensure account data is accurate and up to date More ❯

Role As AI & Automation Analyst, you will be responsible for analysing, designing, and deploying AI- and automation-led improvements across the sales lifecycle – from lead generation and qualification, to customer engagement, conversion, and aftercare. You’ll partner with commercial leaders to identify opportunities, deliver solutions, and evidence ROI. Key Responsibilities Map, analyse, and challenge current B2B and B2C … sales processes to uncover areas for AI and automation. Design and implement AI-driven solutions that enhance customer engagement, conversion, and retention. Deploy workflow automation to remove friction and manual effort across sales operations. Partner with sales and marketing stakeholders to drive adoption and embed new ways of working. Build business cases that demonstrate tangible benefits (conversion uplift … Dynamics, or equivalents), alongside AI and workflow automation tools (e.g., UiPath, Power Automate, Einstein, ChatGPT/LLMs). Commercially minded, able to evidence measurable impact on efficiency, conversion, or customer outcomes. Excellent communication and stakeholder engagement skills across technical and non-technical audiences. Why Apply? Shape the way AI and automation transform sales across both B2B and B2C More ❯

and Python to a high level and be familiar with Financial Data. Ideally collections and recoveries data. Key Responsibilities: Analyse performance of UK debt portfolios to identify opportunities for customer engagement optimisation. Utilise third-party data to enhance segmentation and targeting strategies. Streamline operational processes to improve efficiency and effectiveness. Collaborate with colleagues from an affiliated company to … understand and develop business processes that support customer engagement. Produce high-quality Management Information (MI) reports and dashboards using Power BI. Present analytical findings and strategic recommendations to internal stakeholders. Work with Operations to develop and execute data cleansing and enrichment processes to enhance value-added services for third-party clients. You: You’ll be Degree Educated in a More ❯

the opportunity for a Business Analyst to join their digital transformation programme. This is a day-rate contract position working outside IR35, working on high-impact initiatives that modernise customer experience, operational processes and digital systems. Responsibilities of the Contract Digital Transformation Business Analyst (Utilities) Facilitate workshops with stakeholders to gather, analyse and document requirements Translate business needs into … utilities, energy or related sectors Skilled in creating detailed requirements documentation, process maps and user stories Excellent stakeholder management and communication skills Knowledge of cloud-based solutions and digital customer engagement platforms The role is a 6 month initial contract paying £450-500/d outside IR35, working in Manchester 2-3 days per week on a hybrid More ❯