warrington, cheshire, north west england, united kingdom
Blue Pelican Group
Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an ITservicemanagement or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯
warrington, cheshire, north west england, united kingdom
ECS
user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management or ITServiceManagement environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues More ❯
continuous service improvement Attend service meetings, represent servicemanagement in projects, and suggest process enhancements Requirements: ITIL certified or equivalent experience Strong understanding of ITSM processes, especially incident and problem management Skilled in using ITSM tools, MS Office, and collaboration platforms Excellent communication, coordination, and customer service skills Experience working More ❯