2 of 2 Permanent Knowledge Transfer Jobs in Warrington

from L1 support, including system anomalies, performance bottlenecks, and integration failures Prepare detailed technical case studies and solution documentation, and continuously improve the team knowledge base Collaborate on system upgrades, working closely with R&D, product, and other departments to clearly describe the root cause of issues (involving databases … systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities Requirements: Bachelor's degree or above in Computer Science, Automation, Logistics, or related fields ...

servers. The Role You'll be joining at a pivotal time, working closely with an experienced senior colleague in a structured handover and knowledge transfer period of 2-3 years, with a clear pathway to take on full ownership of the technical solutions function, and potentially grow into … support Contributing to sales activity and proposal writing What They're Looking For A solid background in systems engineering or IT infrastructure Good working knowledge of Linux and Windows environments A consultative, problem-solving approach; someone who listens, thinks, and comes back with the right answer Customer-facing experience ...