Product Support Lead
- Hiring Organisation
- Matched Group
- Location
- Warrington, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
improvements in escalation processes Design, maintain and improve CI/CD pipelines alongside DevOps teams Perform basic administration of SQL Server and Azure SQL, with awareness of MongoDB and Postgres Explore and help build AI-powered agentic tools to improve support triage … code tools (ARM templates, Terraform, Bicep, or similar) Secure configuration of infrastructure, including secrets and credential management Basic SQL Server/Azure SQL administration Backup, recovery, and business continuity experience, including understanding of RPO/RTO Code literacy — ability to read ...