12 of 12 Permanent Support Engineer Jobs in Warrington

2nd Line Support Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2nd Line Support Engineer to join the team. You will be delivering exceptional technical support across a range of modern IT environments … of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT and network issues, escalating to … 3rd line support when necessary. Support Azure-related tasks including resource monitoring, user management, patching and troubleshooting connectivity or identity issues. Collaborate with other support engineers to resolve incidents in a timely and efficient manner. Install, configure, and maintain network equipment (e.g., switches, routers, firewalls), as well More ❯

3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career … and invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an … Azure, Entra ID, Intune - Configuring networks, VPNs, security policies Networking & Firewalls – Cisco Meraki, WatchGuard, SonicWall. You’ll be the final escalation point for support queries while also delivering end-to-end projects, such as M365 migrations and Azure network configurations. Client Interaction – Working directly with stakeholders to troubleshoot issues More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking … and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops More ❯

Messaging Support Engineer - Real Time Messaging Skype for Business, Mattermost/Symphony Chester 12 Months One of our large Financial clients is currently looking for an IT Messaging Support Engineer - Real Time Messaging with Skype for Business, Mattermost/Symphony experience The Collaboration Operations Support Analyst is responsible for the support of Unified Communications collaboration environment. This role acts as application analyst and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments. hands on experience managing Skype for … Telephony and network experience ITIL Certification and in depth understanding of ITIL principles, functions and processes is a plus. Job Responsibilities: Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high-profile government, banking … and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support to end-users both on site and remotely. Administering … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience with Intune deployments Experience building laptops More ❯

Graduate Field Support Engineer Salary: circa £27K plus benefits including Travel Expenses & Company Car. Location: Field-based covering the North West region - Liverpool and Manchester - Initial training period at Trowbridge HQ Our Client: An established provider of information systems to the FMCG sector, specialising in enabling their customers … to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance. Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting. Job Requirements: Educated More ❯

The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Electrical & Automation Support Engineer Location:Manchester Hours:40 per week, Monday Friday Join Mller Milk & Ingredients as an Automation Support Engineer and play a … key role in driving automation excellence at our Manchester Dairy. Youll provide hands-on support, lead site-level automation projects, and contribute to continuous improvement initiatives across our operations. What Youll Do: Troubleshoot and resolve automation issues Lead and support automation projects Maintain software and documentation standards Collaborate More ❯

IT Support Engineer - £30,000 DoE - Manchester A growing and forward-thinking business is seeking a skilled 1st/2nd Line Engineer to join its IT team during an exciting phase of expansion. This role has come about due to genuine business growth and offers a clear … proven roadmap in place for development, making this a fantastic opportunity for someone who would like to progress their career. Alongside day-to-day support responsibilities, you’ll also gain valuable project experience, particularly with the integration of a newly acquired business and the transition of its IT infrastructure … week onsite at the company’s Manchester office and 2 days working from home (post-probation). Key Responsibilities: Deliver 1st and 2nd line support to users, resolving a wide range of IT issues. Troubleshoot hardware, software, and networking problems. Administer and support the Microsoft 365 suite. Set More ❯

daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile Support Engineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of … business critical systems across multiple sites (Warrington, Crosby, Consett, Leeds). As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is … are handled appropriately and are escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues More ❯

1st Line Engineer Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is looking for a 1st Line Engineer for a Manchester-based IT services provider offering tailored solutions in managed IT support, cloud infrastructure, cybersecurity, and VoIP. Known for … approach and strategic consultancy, it helps businesses align technology with growth goals. They are currently offering an exciting opportunity for an experienced 1st Line Support Engineer to join their growing team. In this role, you'll be instrumental in upholding our high standards of client service as they … in handling customer incidents via phone, email, or in person, ensuring timely resolution. Minimum of 2 years' experience in a service desk or deskside support role, ideally within an MSP environment, with a focus on delivering excellent customer service. Responsibilities: Provide support and administration across Windows Server (all More ❯

Technical Support and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations … Engineer, you'll be the bridge between our clients and our technical expertise. You'll not only resolve complex issues but also contribute to the continuous improvement of our systems and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll … Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and problem management, and service improvement initiatives. Technical Troubleshooting: Leverage More ❯

Success Team) launch our customer’s journey with MaxContact – onboarding and configuring their solutions, proactively assisting and driving Adoption. They are also there to support clients on their Questions throughout the customer lifecycle. This role will involve Customer Care (Support) and Onboarding (Implementation) and is very important to … be necessary. We have a number of open positions and are looking for individuals with 1 year plus experience in a SaaS business (in Support or Implementation functions) with customer facing roles. Experience of CcaaS, either as a vendor or a user, will also be beneficial. Key Responsibilities Provide More ❯