Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Employee Relations Manager, the Employee Relations Specialist will support managers with full casemanagement and administrative support on ER issues including disciplinary, grievance, absence management, probation, AWOL, flexible working, investigations, restructures, Consultations and TUPE. This is a hybrid working role … do: Advise, guide and support managers with all matters relating to employee relations in line with Telent specific policies and procedures both at the informal and formal stages Effective casemanagement of people related issues such as: disciplinaries, performance management, employment tribunals, grievance, and absence management. Effective co-ordination and support of Consultations and TUPE situations. Providing … and are skilled at handling complex cases with discretion and fairness. Key Requirements: Experience of providing HR ER advice in line with relevant policies and legislation, ideally in a casemanagement set up. Experience of working on significant TUPEs, Consultations and restructure processes Well organised with the ability to plan, prioritise and manage high volume of caseMore ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
MSX International
will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team and be … when required. The TSDs global operations are vital. Candidate Responsibilities Become an expert in the Connected Car Technologies Overseeing Global markets such as UK, USA, China, EU and Russia CaseManagement; incident management, technical/hierarchal escalations, ticket handling Investigations; product knowledge, technical expertise, initiative to think laterally Liaison with Client; work hand in hand with JLR … generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and support where required Presenting and demonstrating the product and features where More ❯
programme milestones Required Skills & Experience Essential: Proven experience in systems engineering, testing, and development-preferably in automotive propulsion Strong knowledge of model-based engineering (MBE) and requirements/test casemanagement (RM) Excellent problem-solving and analytical skills Proficient in developing test strategies and validation procedures Effective communicator and team collaborator Familiar with system definition, requirements, architecture, integration More ❯