1 of 1 Permanent Customer Experience Jobs in Warwick

Aftersales Support Advisor, you will be the primary point of contact for customers following the sale of products. You will deliver outstanding customer service in a technical setting, combining empathy, product knowledge and problem-solving to make complex issues feel simple. You will take ownership of customer issues … central in achieving first-time resolution and minimising unnecessary escalation, while ensuring customers feel supported and reassured throughout their journey. Beyond day-to-day customer contact, you will contribute to continuous improvement across Aftersales and the wider business. This includes involvement in product testing at HQ, shadowing Field Service ...