AI Product Lead
- Hiring Organisation
- Pontoon
- Location
- Warwick, Warwickshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection and identity … controls. - Drive improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service lines ...